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Lead customer projects from concept to commercial launch, coordinate cross-functional teams, manage timelines and risks, maintain documentation, support customer communication and product launches, and identify business opportunities in a fast-paced beauty manufacturing environment.

Designs, builds, and manages learning, talent, and organizational development programs. Leads competency assessments, engagement surveys, LMS administration, employer branding, internal communications, employee recognition, and AI-driven HR initiatives. Produces data-driven analyses and executive-ready recommendations to close capability gaps and improve employee experience.

Support business planning, KPI management, inventory cost analysis, internal control testing, monthly performance reporting, and product pricing. Build financial models, analyze costs and KPIs, coordinate cross-functional inputs, and prepare reports for Controller/CFO.

Drive new customer acquisition and growth by managing customer relationships, identifying opportunities, coordinating cross-functional activities, preparing presentations, supporting trade shows, tracking pipelines and samples, forecasting opportunities, and transitioning awarded projects to operations while mentoring junior staff.