Top Tech Jobs & Startup Jobs

Directs client services operations, leading client experience, access, audit, and workflow teams. Drives strategic initiatives, Salesforce optimization, data integrity, process improvement, policy implementation, resource utilization, and cross-functional alignment. Oversees projects, reporting, scorecards, customer journey improvements, and Large Loss Notice workflows while supporting operational efficiency, risk control, and client-centric service delivery.

Processes and balances accounts receivable transactions for complex client accounts, resolves billing and payment disputes, investigates discrepancies, supports process improvements, and provides customer and internal partner support. Handles escalated issues independently and serves as a resource for less experienced team members in a high-volume environment.

Investigate and resolve workers’ compensation claims by assessing liability, interviewing claimants, reviewing medical records, coordinating with employers, healthcare providers, and legal teams, and negotiating fair settlements. The role includes paid training and state licensure, with opportunities for advancement in claims adjusting and leadership.

Conducts complex virtual and physical premium audits for Workers Compensation and General Liability policies. Reviews financial records, validates exposure classifications, resolves policy issues, and ensures accurate earned premium calculations in accordance with regulations and company procedures. Collaborates with insureds, underwriters, and producers; provides audit guidance, maintains customer service, and mentors junior staff. The role requires strong Excel, analytical, communication, and organizational skills, with occasional physical audit activity possible.

Develops nonprofit insurance business across an assigned region by prospecting and managing agency and broker relationships. Builds market-development strategies, supports regional sales managers, conducts agency visits, provides product expertise and training, monitors submissions and pipelines, and delivers competitive intelligence. The role drives premium growth, agency production, and sales objectives while coordinating with underwriting and other business units. It is a remote, outside-sales position requiring travel.

Leads the design, development, optimization, and deployment of AI models and software applications. Develops APIs using Python and C#, manages complex AI projects, optimizes database queries, ensures data integrity, and collaborates with cross-functional teams. Responsibilities also include technical documentation, code reviews, bug fixes, mentoring junior engineers, and delivering AI solutions that meet business and performance requirements.

Supervise actuarial predictive modeling initiatives for insurance pricing, portfolio management, and planning. Collaborate with actuaries, data scientists, underwriters, and management to develop, validate, govern, and implement models. Establish assumptions, loss adjustments, usage guardrails, monitoring practices, and model documentation. Support regulatory filings, improve team workflows, contribute to strategic projects, and mentor staff in actuarial and technical skills.

Manages bankruptcy-related intake, mail processing, case files, policy updates, and compliance activities. Coordinates with Underwriting, Claims, and Collections to protect company interests during bankruptcy proceedings. Responsibilities include documenting affected policies, suspending collection activities, preparing case memoranda and correspondence, maintaining tracking systems, and ensuring accurate handling of sensitive policyholder information.

Reviews and accepts agency applications, maintains partner agency records, updates commissions, products, authorities, and organizational information, and supports state appointments and compliance with laws and guidelines. The role uses agency management systems and web-based tools, performs research and project initiatives, and provides broader operational support. Strong organization, analytical ability, communication, time management, and proficiency with Microsoft Office, Adobe, and SharePoint are required.

Leads pricing strategy, financial modeling, profitability analysis, forecasting, and performance management for automotive warranty, service contract, and insurance programs. Evaluates claims trends, risk, reserves, loss ratios, and portfolio results; develops pricing recommendations and program structures; and presents insights to management and clients. Partners with actuarial, sales, legal, product, operations, and underwriting teams while monitoring market, regulatory, and competitive developments.