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The Team Manager oversees operations, manages and coaches the online casino dealer team, ensures KPI performance, handles recruitment, and addresses disciplinary issues while promoting team unity.

The Scheduling Specialist manages staff schedules, handles shift changes, tracks attendance, and ensures KPI targets are met while collaborating with managers and operating in shifts.

Manage full HR lifecycle including personnel administration, payroll coordination, employee relations and investigations, onboarding and training, CT employment law compliance, reporting/KPIs, data and document management, and support HR initiatives and talent acquisition.

Partner with business leaders to align HR strategy with business objectives. Manage employee relations, talent development, KPI tracking, and complex cross-functional HR projects. Advise on US labor regulations, support local HR teams, and drive continuous improvement.

Manage full recruitment lifecycle: source, screen, and hire candidates; maintain pipelines and systems; collaborate with Operations/HR to reduce drop-off; meet outreach and activity targets; liaise with agencies and drive talent attraction strategies.

Lead and optimize studio Floor Operations, manage and develop large teams, enforce performance and quality standards, resolve client issues, produce KPI/OKR reports, and ensure operational efficiency and compliance.