Evolution Gaming Group AB is a leading international provider of Business-2-Business products and IT-services for Live Dealer online casinos. Across our 12 sites, we have about 6500 people working in the fields of Game Presenters (Online Casino Dealers) & Hosts, Game Development, Software Engineering, IT-support, Facility build and maintenance as well as people & administrative support services. Evolution was founded in 2006, the company is listed on the Swedish stock exchange Nasdaq since 2015.
Our services, which allow licensees’ players on desktop, tablet and smartphone to play Live Casino games at real tables and with real dealers, have won multiple international industry awards, including the ‘Casino Content Supplier of the Year’ at the 2019 EGR North America Awards.
Job Description
Summary
The Scheduling Specialist will be responsible for ensuring accurate and timely posted schedules and rotations for gaming floor employees. This individual will support the Operations Manager and Senior Team Managers with all matters surrounding operational employee scheduling and assist with other projects for the operational leadership team as assigned.
Responsibilities
- Create shift rotation and ensure break distribution for Game Presenters and Shufflers in accordance to policy
- Manage Game Presenters and Shufflers absences to include scheduling updates, incident ticketing, and payroll adjustments
- Organize Game Presenters and Shufflers shift schedules and replacements as necessary based on business needs
- Allocate Game Presenters and Shufflers to different teams upon request
- Cooperate with Team Managers, Evolution Academy, Service Managers and other departments
- Maintain staffing related KPI’s
- Calculating and assembling Operations related statistics and reports
- Administering and tracking operations related projects as assigned.
- High School Diploma required
- 1-2 years of experience scheduling in any field preferred but not required
- Intermediate to advanced knowledge of excel functions
- Organizational skills and high attention to detail
- Excellent time management
- Ability to work independently or as part of a team
- Sense of urgency
- Analytical mindset and ability to solve problems under pressure
- Excellent multitasking skills and ability to set clear priorities
- Customer oriented approach and excellent communication skills
- Proficiency in MS Excel and knowledge on internal systems (JIRA, TTS, etc.)
- Flexibility to work different shifts (afternoons as a priority)
This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:
- Paid Time Off
- Paid Holidays
- Employee Referral Program
- Medical, Dental & Vision Insurance Plans
- Company Paid Life and AD&D Insurance
- Commuter Flexible Spending Account (FSA)
- Nationwide Employee Discount Program
- Full Training & Growth Opportunities
Skills Required
- High School Diploma
- 1-2 years of scheduling experience
- Intermediate to advanced knowledge of Excel functions
- Proficiency in Microsoft Excel
- Knowledge of internal systems including JIRA and TTS
- Strong organizational skills and attention to detail
- Excellent time management skills
- Ability to work independently and as part of a team
- Analytical problem-solving ability under pressure
- Excellent multitasking and prioritization skills
- Customer-oriented approach and excellent communication skills
- Flexibility to work different shifts, particularly afternoons
What We Do
Evolution is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Our code runs 24/7/365 serving millions of users globally and processing financial transactions of thousands of EUROs every second. Evolution AB (publ) is listed on Nasdaq Nordic with a MCAP of over EUR 20B. The company was founded in 2006, inspired by the world-renowned casino in Monte Carlo. Using the rapidly emerging technology, Evolution founders wanted to bring the excitement from the live player experience in to the home. From that came our brand promise of delivering a product which was AS REAL AS IT GETS, and our key corporate value ALIVE. Today, more than 13,000 EVOlutioneers work in the company’s sites across 5 continents. With an ever-growing world-wide demand for our innovative product and high quality services, we look for more high performing talent with a team player mindset and diverse skillsets and backgrounds. Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy Followers must be 18+. http://gambleaware.co.uk Please gamble responsibly. 🔞 Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/B2B/187/2010 issued on 01 of August 2018. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.
