Deliver new-hire orientation, in-service, and virtual training for direct care staff across multiple states. Facilitate engaging sessions, create training materials, support virtual learning platforms, track completions in learning management systems, and maintain compliance records. The role balances administrative work with in-person and virtual facilitation, requiring strong communication, organization, technical proficiency, adaptability, and the ability to demonstrate crisis intervention techniques.

Supports a defined region through monthly financial reviews, forecasting, annual planning, budgeting, contract modeling, monthly close, variance analysis, audits, and regulatory cost reporting. Partners with operational leaders and accounting to translate financial data into actionable insights, identify risks and opportunities, and guide strategic decisions. The role also leads ad hoc analyses involving new programs, acquisitions, and operational initiatives.

Leads multi-state operations across Louisiana, Texas, Oklahoma, and New Mexico, overseeing a $50M+ portfolio and approximately 700 employees. Responsibilities include quality and regulatory compliance, P&L management, budgeting, forecasting, growth initiatives, acquisitions, organizational change, stakeholder partnerships, and leadership development across ICF/IID, residential, day, employment, and community-based services.