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Supports UL sales professionals and customers through inquiry follow-up, quote generation, case development, order processing, and pre- and post-sale activities. Coordinates customer requirements, processes quotes into ERP orders, tracks account information, resolves inquiries, and connects customers with appropriate internal teams. Provides administrative support to account managers and sales engineers, mentors less-experienced colleagues, and contributes customer insights to sales strategy and service improvement.

Develops new business and manages sales opportunities for UL Solutions battery testing products and services. Builds customer relationships, prospects for new accounts, conducts discovery, maintains Salesforce pipeline and forecasts, prepares proposals, closes sales, and transitions customers to delivery teams. Requires strong EV battery industry knowledge, technical credibility, territory planning, and collaboration with engineering and internal stakeholders. This is a remote Southeast U.S. position with significant travel.

Supervises Energy and Battery sales teams through coaching, performance management, pipeline oversight, forecasting, customer relationship support, and sales process execution. Partners with sales leadership on strategic initiatives, coordinates cross-functional stakeholders, identifies risks and opportunities, and supports issue resolution while maintaining compliance with company policies and security practices.

Supervises sales support operations, assigns work, establishes objectives, resolves customer and technical issues, and manages direct-report performance. Provides guidance, career counseling, feedback, and policy oversight while supporting schedules, financial commitments, sales processes, presentations, and customer or senior-management communications.

Owns sales and customer development across a West Coast energy territory. Responsibilities include prospecting, managing accounts, building pipelines, conducting customer discovery, developing territory and account plans, preparing proposals, closing sales, maintaining Salesforce forecasts, and transitioning closed opportunities to delivery teams. The role requires technical credibility, collaboration with engineering and internal stakeholders, achievement of sales targets, and significant travel throughout the assigned territory.

Supports post-sale customer relationships for Testing, Inspection and Certification services. Coordinates implementation, fulfillment, certification requirements, adoption timelines, issue resolution, renewals, and expansion opportunities. Serves as the primary customer contact, collaborates with account owners and internal teams, communicates feedback, and ensures customer issues are fully resolved. The role also supports inquiry follow-up, quote generation, case development, and order processing.

Leads integrated laboratory operations across the Americas, overseeing capacity planning, budgets, quality, safety, productivity, compliance, and customer satisfaction. Drives operational standardization, automation adoption, Lean Sigma continuous improvement, cost reduction, asset utilization, and lab footprint optimization. Partners with regional and global stakeholders, manages leaders and teams, develops talent, supports revenue goals, and maintains laboratory accreditations and performance.

Performs HVAC laboratory testing by examining samples, operating and maintaining test equipment, building test setups, evaluating results, preparing reports, and communicating findings to engineers, clients, and field representatives. The technician trains staff, supports test-method development and validation, recommends equipment improvements, incorporates automation, and applies continuous-improvement practices while following applicable standards and security procedures.

Tests and evaluates building assemblies for fire-resistance performance. The role develops test plans, reviews construction samples against UL requirements, coordinates laboratory activities, manages project schedules and administration, communicates technical results to clients, prepares reports and service procedures, resolves engineering issues, and assists with developing test methods, equipment, and requirements. Travel to client sites and representation at industry events may be required.

Handles customer inquiries through phone and email, resolves billing and service issues, opens and coordinates certification projects, gathers product information and samples, maintains CRM records, prepares client documentation, monitors satisfaction, follows up on concerns, and communicates certification completion. The role also supports cross-functional communication, prioritizes customer needs, and contributes to service-quality improvements.