Top Tech Jobs & Startup Jobs

As Director of Product Marketing, you will shape product positioning and messaging, drive go-to-market strategies, and lead a team while collaborating with Product, Sales, and Marketing to enhance brand impact.

Lead day-to-day customer support operations for Final Draft across desktop, mobile, and cloud products. Provide high-quality customer-facing support, coach associates, manage queues/escalations, analyze ticket trends, optimize Zendesk/Forethought workflows and automations, improve documentation and KPIs, and partner cross-functionally to surface bugs and drive product and process improvements.

Own FilmFreeway growth across email and paid channels, partner on SEO, build lifecycle campaigns and paid acquisition, run tests and automation (including AI), report on CAC/ROAS/LTV, and collaborate with product and design to drive sign-ups, submissions, and revenue.