Top Tech Jobs & Startup Jobs

Lead product design for primary care clinicians across discovery, strategy, and delivery. Develop AI-native experiences grounded in clinical workflows, define interaction patterns and visual language, and partner with Product and Engineering across multiple squads. Own usability and satisfaction metrics, conduct user research, make strategic design decisions, and mentor designers through critiques and team initiatives.

Lead and coach a team of 3–5 engineers while contributing hands-on to system design, code reviews, development, deployment, and maintenance. Partner with Product and UX to deliver end-to-end features, including AI-powered capabilities. Shape technical direction, improve engineering practices, communicate complex problems clearly, and measure product value for physicians and patients.

Leads the end-to-end customer support organization, owning service-level performance, case resolution, quality assurance, workforce planning, tooling, and operational scalability. Builds technically skilled support teams, career ladders, training systems, and high-performance culture. Partners with Product and Engineering to turn support insights into roadmap improvements and reduce future case volume. Establishes data-driven processes, dashboards, AI-assisted resolution oversight, and strategic operating models for a growing SaaS healthcare platform.

This role involves managing the full-cycle sales process, conducting product demos, building a robust sales pipeline, and collaborating with internal teams to enhance client relationships and support growth efforts.

Manage a portfolio of small-to-mid healthcare accounts to drive retention, adoption, upsell, and renewals using AI-driven, low-touch campaigns and CRM/campaign tools. Monitor health metrics, respond to inquiries, identify growth opportunities, and report on retention and expansion KPIs.

Manage simultaneous onboarding projects for physician-owned primary care practices using Elation's cloud clinical platform. Build relationships with customers and Sales, coordinate cross-functional teams, set milestones, use data to drive scalable engagement, and ensure successful platform adoption. Participate in occasional on-call weekend support and identify process improvements to improve customer outcomes.

Lead the product work connecting vendor and compliance ecosystems to Engineering: translate vendor specs and regulatory requirements into engineering-ready user stories, maintain documentation and runbooks, manage vendor/compliance relationships, monitor product health, run integrations/projects, partner with Design and Engineering, validate with customers, and use AI tools to accelerate documentation and communication.

Serve as a senior accountant owning month-end close for cash, AP, accruals and prepaids, drive automation of close workflows using NetSuite and AI agents, partner with FP&A and cross-functional teams, coordinate audits and tax compliance, and maintain internal controls to support accurate, timely financial reporting.

Lead and scale the company operating model, drive annual planning and monthly/quarterly forecasts, prepare board reporting, partner with accounting and senior leaders on financial models, and perform ad-hoc financial analysis to inform strategic decisions.

Own and grow a portfolio of mid-market and enterprise healthcare customers as a strategic advisor. Drive account planning, executive engagement, renewals, expansion, product adoption, and risk mitigation. Lead EBRs, deliver ROI narratives, execute upsell/cross-sell opportunities, and coordinate cross-functional teams to ensure customer success and retention.