The Customer Success Manager is responsible for maintaining customer relationships, ensuring contract renewals and expansions, and meeting ARR targets. This role requires strong communication skills and an understanding of cybersecurity and technology.

Drive channel partner relationships with Solution Providers, MSPs/MSSPs and agents to generate and qualify opportunities for Lumifi Cybers managed security services. Manage partner pipelines in Salesforce, execute go-to-market campaigns with marketing and executives, attend events, and travel regionally for in-person partner engagement.

The QA Automation Engineer will establish and lead the QA team, design automated tests, integrate quality into the development lifecycle, and maintain testing systems, ensuring high-quality software delivery.