The Role
Leads SOC engineering support for SIEM, XDR, NDR, EDR, and packet capture platforms. Manages engineers, customer troubleshooting, system administration, technology implementations, platform optimization, documentation, workload planning, on-call scheduling, and technical mentoring. Requires extensive experience across cloud, on-premises, and hybrid environments, plus hands-on cybersecurity platform administration and engineering leadership.
Summary Generated by Built In
Security SOC Engineering Manager
Location: On-site in Scottsdale, AZ.
Regular Business Hours: 8:30 AM – 4:30 PM (Flexible)
Job Description:
As the SOC Engineering Manager, you will lead a high-performing team focused on delivering engineering support for a growing MDR provider. This role requires a self-motivated and technically adept individual with strong system troubleshooting skills and a passion for mentoring others. You will serve as a technical leader and point of contact for both your team and clients, ensuring the stability, performance, and optimization of their systems through effective remote monitoring and management. You will be responsible for communicating directly with clients to address their system administration and troubleshooting needs, offering expert insight and hands-on solutions. A significant part of your role will involve leading the implementation, maturation, maintenance, and best-practice configurations of leading cybersecurity technologies, including (but not limited to) Elastic SIEM, Microsoft Security, Crowdstrike, Cortex XSIAM/XDR, and Exabeam. Additionally, you will aid and consult customers on technology maturation, feature utilization, and platform growth. This role offers a unique opportunity to combine strategic leadership with deep technical engagement in a fast-paced and impactful environment.
Duties and Responsibilities:
Location: On-site in Scottsdale, AZ.
Regular Business Hours: 8:30 AM – 4:30 PM (Flexible)
Job Description:
As the SOC Engineering Manager, you will lead a high-performing team focused on delivering engineering support for a growing MDR provider. This role requires a self-motivated and technically adept individual with strong system troubleshooting skills and a passion for mentoring others. You will serve as a technical leader and point of contact for both your team and clients, ensuring the stability, performance, and optimization of their systems through effective remote monitoring and management. You will be responsible for communicating directly with clients to address their system administration and troubleshooting needs, offering expert insight and hands-on solutions. A significant part of your role will involve leading the implementation, maturation, maintenance, and best-practice configurations of leading cybersecurity technologies, including (but not limited to) Elastic SIEM, Microsoft Security, Crowdstrike, Cortex XSIAM/XDR, and Exabeam. Additionally, you will aid and consult customers on technology maturation, feature utilization, and platform growth. This role offers a unique opportunity to combine strategic leadership with deep technical engagement in a fast-paced and impactful environment.
Duties and Responsibilities:
- Manage SOC Engineering support for SIEM, XDR, and packet capture technologies.
- Interface with customers to understand their needs and provide timely, accurate solutions.
- Provide tactical thought leadership to SOC engineering team members, assisting in troubleshooting and issue resolution.
- Provide leadership and insight for Lumifi engineering by creating, identifying, influencing, and sharing best practices across the engineer design, build and run lifecycle.
- Orchestrate and contribute to process documentation and knowledge base growth for all supported platforms and toolsets.
- Plan and manage workload across different customer projects, including scheduling for on-call and onboardings
- Mentor engineer direct reports, nurturing and growing skills and establishing a path for technical advancement
- 8+ years of technical experience administering, building, and migrating systems within cloud, on-prem, and hybrid environments (experience with Linux, Azure, AWS, and Elastic preferred).
- Bachelor's degree or recognized equivalent experience with a concentration in engineering, cybersecurity, information technology and three (3) years industry experience.
- 3+ years’ experience managing/training engineers, preferably in a large enterprise environment or service organization.
- Direct experience with administration of SIEMs, NDR, and/or EDR solutions (Exabeam, Microsoft Security, Cortex XSIAM, Elastic, and Crowdstrike preferred).
- Willingness to particiapte in on-call rotations.
Benefits Include:
- Recharge in Style: Need some downtime? We've got your back with self-managed time off to rest, recharge
- Great Healthcare Coverage: Your well-being is a priority for us. That's why we offer exceptional healthcare coverage to keep you in tip-top shape with 80% employer coverage.
- Holistic Well-Being: We're not just about the basics. Dive into our holistic well-being programs that cover everything from family planning to much, much more.
- Fully Stocked Snack Bar for our onsite team
- Comprehensive Professional Development Benefits: Regular training sessions and workshops, personalized career coaching, opportunities for conferences and seminars, and access to leading online learning platforms for self-paced skill development.
All candidates must be eligible to work in the U.S. for any employer. We are an E-Verify employer.
Lumifi welcomes and encourages diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race color, religion, sex, sexual orientation, gender identity, national origin or disability.
Skills Required
- 8+ years of technical experience administering, building, and migrating systems across cloud, on-premises, and hybrid environments
- Experience with Linux, Azure, AWS, and Elastic
- Bachelor’s degree or recognized equivalent experience in engineering, cybersecurity, or information technology, plus three years of industry experience
- 3+ years of experience managing or training engineers
- Direct administration experience with SIEM, NDR, and/or EDR solutions
- Experience with Exabeam, Microsoft Security, Cortex XSIAM, Elastic, and CrowdStrike
- Willingness to participate in on-call rotations
- Eligible to work in the United States for any employer
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The Company
What We Do
Lumifi delivers continuous end-to-end protection against ransomware and the latest security threats. We provide enterprise grade security and continuous threat protection to small and mid-size companies nationwide. Lumifi's proprietary cybersecurity solutions are designed with your unique challenges and assets in mind. Our advanced technologies and processes position us to bring your organization the very best in customized cybersecurity services.
