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Lead a remote team of 10–12 Account Managers focused on SMB Food & Beverage merchants to drive upsell, retention, adoption, and customer satisfaction. Coach and develop the team, run pipeline reviews and 1:1s, handle escalations, partner cross-functionally with Product, Operations, and Sales, and support OKRs and program improvements. Travel approximately quarterly for team or customer meetings.

As a Senior Software Engineer, you will lead technical design, execution, and delivery of banking features, drive architectural decisions, and collaborate across teams to enhance customer experiences.

The Product Manager will oversee the roadmap for predictive models, conducting data analysis and ensuring alignment with the business goals. They will work closely with ML engineers and communicate insights to stakeholders across Block to drive adoption and manage the model lifecycle.

Manage a portfolio of mid-market sellers, expanding use cases and technical solutions, negotiating contracts, and providing exceptional client service.

Lead global M&A, investments, and post-closing tax integration/compliance. Partner with internal and external stakeholders on structuring, perform tax modeling (e.g., Sections 382/383), research complex tax issues, manage income tax audits, and support Treasury, state planning, and special tax projects.

Lead and own a portfolio of issuer and processor partner relationships end-to-end. Drive partner onboarding, technical integration, BIN setup, approvals, pilot and GA readiness. Coordinate cross-functional stakeholders, define milestones, mitigate risks, build governance/SLAs/incident protocols, and advise leadership on partner strategy and regulatory changes. Engage executive partners and use AI tooling to streamline reporting and diligence.

Design and build features for the SFS banking platform, onboard Block products, build secure fault-tolerant systems handling sensitive financial data, ensure service reliability, remediate incidents, and create durable operational fixes.

Build and maintain Square Financial Services' banking platform: design fault-tolerant services, onboard products, handle sensitive data with security and compliance, operate and observe critical services, remediate incidents, and create durable fixes while partnering across engineering and finance teams.

Field-based hunter sales role selling Square hardware and software to restaurants, retail, and service businesses. Build local pipeline through drop-ins, events, and partnerships; perform demos, onboarding, and close complex deals. Track activity in Salesforce and collaborate with account management to drive retention and referrals.

Lead design and implementation of Neighborhoods mobile experiences across Cash App and Square. Shape cross-team architecture, stay hands-on with iOS development (SwiftUI, Workflow), drive integrations for discovery, ordering, loyalty, and fulfillment, mentor engineers, and apply AI-assisted workflows to accelerate development and quality.