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Provide high-level administrative support to the CEO including calendar and travel coordination (domestic and international), call and visitor handling, meeting preparation and minutes, expense reporting, confidential records management, document and presentation preparation, data/report compilation, event coordination, and backup administrative support for managers and special projects.

Lead product vision, roadmap, and delivery for a SaaS pharmacy platform modernization. Drive adoption and retention through customer research, data, and commercial alignment. Manage Agile delivery using Azure DevOps, partner with engineering on cloud/multi-tenant decisions, and use AI tools to improve workflows. Balance technical debt, regulatory continuity, and GTM readiness while communicating progress to customers and executives.

Lead and own PCCA's martech stack, migrate Marketo/Pivotal CRM to HubSpot, design tracking and attribution, build lead scoring and CRM hygiene, drive demand across products, optimize paid media, align marketing-to-sales handoffs and ABM, report on pipeline and revenue, and hire a small growth team within 12–18 months.

Lead strategic marketing planning and execution for assigned accounts, manage cross-functional account teams, develop multi-platform campaigns, oversee budgets and KPIs, report data-driven results, execute email programs, optimize digital channels, maintain brand consistency, and may manage junior account staff.

The Education & Events Coordinator manages logistics for events, assists with educational programming, and provides administrative support to the Events Management and Clinical Services teams.