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The Operations Specialist will assist in managing carrier relationships, negotiating rates, tracking shipments, resolving issues, and maintaining communication among clients, carriers, and shippers.

Support Account Managers in freight brokerage operations: select and negotiate with carriers, schedule and monitor loads, resolve in-transit issues and claims, maintain accurate records in company software, and build carrier/client relationships.

The Operations Specialist assists with carrier relationships, negotiates rates, uses HERO software for shipment tracking, and resolves delivery issues while ensuring optimal performance and customer service.

The Operations Specialist assists in carrier relationships, negotiates rates, manages shipments using HERO software, resolves delivery issues, and maintains communication with clients and carriers.

Temporary after-hours operations role managing freight loads, coordinating carriers, drivers, clients, and account managers. Monitor load progress, troubleshoot issues, anticipate delays, document updates and fees for billing, and provide clear communication during late-night and weekend shifts.