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Lead the Claims Department overseeing investigation, evaluation, negotiation, and resolution of cargo and property damage claims. Provide strategic leadership, approve settlements, develop reporting and KPIs, drive process improvements, manage team performance, and collaborate cross-functionally to minimize risk and maximize recoveries.

The Operations Specialist assists in carrier relationships, negotiates rates, manages shipments using HERO software, resolves delivery issues, and maintains communication with clients and carriers.

Prospect and generate new business leads, build and maintain client relationships, promote logistics services, manage operations team, perform market analysis, negotiate rates/terms, monitor carrier performance, collaborate with internal teams, and use data to inform decisions.

Sell and promote 3PL logistics services by prospecting and generating leads, building client relationships, negotiating rates and terms, managing an operations team, monitoring carrier performance, conducting market analysis, and using data to inform decisions.