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Sell and manage logistics services for clients: prospect and generate leads, build relationships, negotiate rates and terms, oversee operations team, monitor carrier performance, conduct market analysis, and collaborate with internal teams using data to inform decisions.

Sell and promote 3PL logistics services by prospecting and generating leads, building client relationships, negotiating rates and terms, managing an operations team, monitoring carrier performance, performing market analysis, collaborating with internal teams, and using data to drive decisions.

Assists account managers with freight brokerage operations, including carrier selection, rate negotiation, load scheduling, shipment monitoring, client and carrier communication, claims resolution, receivables, and accurate software updates. Evaluates carrier performance, safety, insurance, equipment availability, costs, and in-transit issues while ensuring fiduciary responsibilities and timely deliveries. Requires strong customer service, communication, attention to detail, multitasking, and decision-making skills.

Assists Account Managers with freight brokerage operations, including carrier selection, rate negotiation, load scheduling, shipment monitoring, client and carrier communication, claims resolution, receivables issues, and accurate documentation. Analyzes carrier performance, equipment availability, costs, safety, and insurance coverage to support timely, cost-effective deliveries and customer satisfaction.

Manage after-hours freight loads by coordinating clients, carriers, drivers, and account managers. Monitor shipment progress, conduct check calls, resolve delivery issues, anticipate disruptions, document load fees and updates, and support accurate billing. The role requires strong customer service, communication, multitasking, organization, and rapid problem-solving skills while working late-night, early-morning, and weekend shifts.

Assist account managers with carrier selection, rate negotiation, shipment scheduling, tracking, and delivery coordination. Maintain carrier and client communication, monitor performance, resolve in-transit issues, manage claims and payment concerns, track shipment costs, and update logistics software. The role requires strong customer service, communication, organization, multitasking, and problem-solving skills in a fast-paced freight brokerage environment.

Provide hands-on IT support across hardware, software, and enterprise systems; troubleshoot and resolve issues, manage accounts and device imaging, maintain asset inventory, and design AI-driven automations to improve service desk efficiency while documenting processes and escalating appropriately.

Lead the Claims Department overseeing investigation, evaluation, negotiation, and resolution of cargo and property damage claims. Manage claims team, approve settlements, develop reporting and KPIs, implement process improvements, and partner cross-functionally to reduce risk, maximize recoveries, and ensure customer-focused outcomes.

Lead the Claims Department overseeing investigation, evaluation, negotiation, and resolution of cargo and property damage claims. Manage teams, approve settlements, develop reporting/analytics and KPIs, implement process improvements, and partner cross-functionally to mitigate risk and maximize recoveries.

The Operations Specialist will assist in managing carrier relationships, negotiating rates, tracking shipments, resolving issues, and maintaining communication among clients, carriers, and shippers.