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Conduct outbound prospecting to hotel owners, operators, and management groups through email, phone, and LinkedIn. Research prospects, personalize messaging, perform initial discovery, qualify opportunities, and schedule meetings for Account Executives. Maintain accurate Salesforce records, document discovery notes, collaborate with marketing on campaigns, and provide prospect insights to sales leadership.

Leads the DevOps Engineering department and owns CI/CD architecture, DevSecOps security controls, ephemeral environments, release management, Kubernetes deployments, and progressive delivery strategies. Builds and mentors the engineering team, establishes DORA metrics, partners with Security, Engineering, QA, and Cloud Infrastructure, and drives deployment reliability, automated rollback, incident response, and long-term pipeline and environment roadmaps.

The Regional Sales Executive drives M3 software and outsourced accounting service sales within an assigned territory. Responsibilities include developing territory business plans, meeting sales quotas, creating marketing strategies, managing Salesforce prospect data, conducting discovery and product consultations, advancing opportunities through closure, building customer relationships, traveling to prospect locations and industry conferences, and reviewing commission and expense reports.

Senior leader responsible for strategy, scale, and performance of Customer Success. Drive adoption, retention, expansion, health scoring, NPS/CSAT programs, org design, KPIs, CS technology, cross-functional alignment, and executive reporting to maximize NRR/GRR and customer outcomes.