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Partner with enterprise finance customers to analyze workflows, identify AI and automation opportunities, define solution requirements, and support implementation. Design deployment plans, integrations, governance, model and prompt evaluations, change management, testing, and rollouts. Synthesize customer insights into scalable product opportunities, communicate impact to executives, and collaborate with Product, Engineering, and go-to-market teams.

Own Juno’s product operations and customer support systems, including launch readiness, customer testing, change management, communication, Linear project tracking, issue triage, escalations, and feedback analysis. Partner with product and engineering to surface risks, manage dependencies, improve shipping processes, and convert recurring customer friction into actionable improvements. Build AI-powered workflows, automations, knowledge systems, and self-service experiences to improve operational efficiency and support quality.

Advise accounting and channel partners on Ramp’s finance SaaS solutions, including product workflows, integrations, implementations, and technical accounting features. Deliver customized demos, training, enablement, and workflow guidance; architect and validate API integrations; evaluate use cases and ROI; support sales and post-sales implementations; and communicate partner needs to Product and internal teams.

Lead scaling of Ramps System Integrator (SI) implementation program: build operating model, certify partners, define scope and quality standards, enable technical readiness across ERP integrations and data migration, design commercial incentives, and measure delivery quality and customer outcomes while influencing product and cross-functional teams.

The Senior Product Partnerships Manager will own strategic product partnerships, manage integrations, negotiate terms, and ensure successful product launches.

Support senior executives by managing complex calendars, inboxes, travel, meetings, communications, budgets, expenses, vendors, and sensitive information. The role requires proactive coordination, sound judgment, discretion, and strong stakeholder partnership. Executive Assistants will also build workflows, documentation, and automation using AI and modern collaboration tools to improve organizational efficiency and executive leverage.

Own operations for Ramp products, using customer feedback and product analytics to identify improvements, develop scalable processes, support launches, manage incidents, and oversee partner and vendor relationships. Collaborate with product, engineering, design, data, and customer-facing teams to drive cross-functional initiatives and inform product roadmaps. The role requires at least two days per week in person at Ramp’s New York City headquarters.

Own quota-carrying technical sales for Ramp’s AI applications, agents, and infrastructure. Lead discovery, demonstrations, workshops, proofs of concept, ROI and total cost of ownership analyses, technical validation, objection handling, and deal strategy through close. Partner with account executives and internal teams while engaging engineering, IT, security, finance, and executive stakeholders. Help establish repeatable messaging, sales plays, qualification criteria, and go-to-market processes for Ramp’s emerging AI business.

Leads Ramp’s Strategic Technical Consulting team and owns post-sales technical implementation for major enterprise accounts. Responsibilities include coaching senior consultants, overseeing solution design and delivery, managing escalations, co-owning activation milestones, defining the strategic delivery model, forecasting capacity, tracking KPIs, and partnering with Customer Success, Sales, Product, Engineering, and Operations. The role also translates customer needs into product improvements and serves as the senior technical leader for complex ERP, API, and financial-system implementations.

Own the full enterprise sales cycle for new Fortune 1000 customers, from prospecting through close and activation. Generate pipeline, lead complex multi-stakeholder deals, engage C-suite executives, communicate ROI, forecast accurately, achieve quota, and partner with Solutions, Engineering, Customer Success, Marketing, Product, and channel teams. The role requires enterprise SaaS or fintech sales expertise, technical and financial fluency, structured sales-process experience, and strategic account development.