Top Tech Jobs & Startup Jobs

Provides technical support, system administration, and troubleshooting for computers, software, hardware, networks, cloud platforms, and business applications. Supports Microsoft 365, Salesforce CRM, AWS, and Amazon Connect; manages access requests with government IT; monitors system performance; resolves issues for a 24/7 team; and maintains compliance with contractual and security requirements.

Lead design, development, implementation, and support of enterprise call center applications. Manage SDLC and software development activities. Lead Training and Quality Assurance team, develop training programs and materials, monitor multi-channel customer interactions, establish quality standards, run calibration sessions, analyze quality trends, prepare QA reports/dashboards, and coordinate corrective actions and continuous improvement with operational leadership.

Support DHS privacy compliance by maintaining privacy documentation (PTAs, PIAs, SORNs), capturing system and data-use information, researching policies, reviewing and quality-checking documents, tracking assessments and action items, coordinating stakeholders, and protecting sensitive information under established templates and controls.

Assist in processing FOIA and Privacy Act requests, ensuring compliance, conducting document reviews, and collaborating with government agencies.

This position trains transitioning service members in talent acquisition through hands-on experience in candidate sourcing, engagement, and ATS management, alongside job posting and compliance tasks.

Administer employee benefits and support semi-monthly payroll in a multi-state environment. Handle onboarding, compliance (ACA, COBRA, HIPAA, ERISA), leave requests, filings, reports, audits, payroll recordkeeping, discrepancy resolution, and benefits projects such as open enrollment and 401(k) audits.

Support a federal program by tracking and producing deliverables, coordinating stakeholders, facilitating meetings, drafting SOPs and executive briefings, analyzing processes, and improving workflows and documentation across shared systems.

The Technical Program Analyst will develop and automate applications using Microsoft Power Platform, focusing on ETL workflows and stakeholder collaboration for technical solutions.

Support federal privacy compliance by preparing and reviewing PTAs, PIAs, SORNs and related artifacts; document PII handling and data flows; assess privacy risks and mitigation; translate technical details into compliance documentation; maintain trackers and assessment records while handling sensitive information confidentially.

Support CBP asset management by documenting processes, analyzing operational data, identifying gaps, and translating stakeholder needs into requirements. Develop reports, dashboards, briefings, and recommendations; support automation, data quality, governance, and project coordination.