Reconcile member accounts, process refunds, credits, and appeasements, support billing audits and variance tracking, resolve discrepancies, and respond to member billing inquiries. The role requires careful analysis, strong organization, attention to detail, and collaboration with internal teams in an on-site Birmingham office environment.

Own paid and organic social to drive awareness and booked apartments. Run full-funnel paid campaigns, build an organic voice and creative, execute rapid tests, produce creative assets, and deliver measurable CAC and revenue impact. Also create owner-facing content for LinkedIn.