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Lead frontline customer operations to maximize revenue and satisfaction. Manage daily processes, resolve customer issues, coach and evaluate staff, drive productivity and adherence to standards, support recruiting, manage budgets, safety, vendor relations, and report operational metrics.

Support branch performance by learning sales, customer service, fleet logistics, and store operations. Perform vehicle and facility care, assist with finance and reporting, and develop leadership skills through shadowing and structured training to prepare for Branch Manager promotion.

Manager Trainee supports location performance across sales, customer service, fleet and facility care, finance and admin while developing leadership skills. Responsibilities include achieving sales goals, fleet logistics, vehicle prep, reporting, scheduling, and shadowing management to prepare for Branch Manager promotion in 12–18 months.

Serves as the primary liaison between Hertz and fleet company partners, managing accounts and supporting revenue and market-share growth. Supports Fleet Account Managers, assists partners throughout the rental lifecycle from reservations through invoicing, conducts new-hire training, resolves customer and operational issues, communicates with senior client stakeholders, and contributes to process improvements that increase efficiency.

Join a Manager in Training program to gain hands-on experience in sales, operations, customer service, finance, fleet management, and people management. Support location sales goals and customer service excellence with a clear path to Branch Manager within 12–18 months.

Serve as Hertz liaison and single point of contact for fleet partners. Manage accounts, support fleet account managers and new-hire trainings, assist through rental lifecycle from reservation to invoice, develop process improvements, and communicate with VP/C-level stakeholders to grow revenue and market share.

Lead front-line customer operations to drive revenue, service quality, and employee performance. Manage daily processes, resolve customer issues, coach and evaluate staff, recruit as needed, enforce standards of work, support productivity improvements, communicate updates to management, and uphold safety, budgets, and vendor relations.

Sell vehicles to dealers, negotiate pricing, manage dealer accounts, finalize sales paperwork, oversee lot presentation and inventory, generate new business via outbound calls, meet sales goals, and travel as needed in a hybrid role.

Manage end-to-end Rent2Buy and e-commerce vehicle sales, secure financing, maintain CRM accuracy, ensure deal package completion and compliance, and deliver high-quality customer service to meet sales targets.

Lead product analytics by building best-practice reports, dashboards, and A/B test analyses. Integrate internal and external data, apply advanced analytics, and deliver actionable insights to influence product strategy and operational efficiency across digital, connected fleet, pricing, and ridesharing products.