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Owns creative operations across intake, prioritization, scheduling, resourcing, freelance and vendor management, project delivery, feedback coordination, budgeting, billing, and reporting. The role partners with creative, paid media, finance, account, and practice teams to improve capacity, on-time delivery, utilization, and team wellbeing while controlling scope and production costs.

Drive new business growth by managing the sales pipeline, prospecting, developing proposals, coordinating pitches, supporting deal pricing, and maintaining CRM and reporting processes. The role partners with marketing and senior leadership to qualify opportunities, write winning RFP/RFI responses, coordinate cross-functional inputs, conduct competitive research, support prospect events, and improve proposal and business development operations.

Leads integrated communications strategy, media relations, content development, client accounts, complex projects, business development, and junior staff management. The role develops persuasive communications materials, guides messaging and editorial quality, manages budgets and stakeholders, supports pitches and organic growth, and collaborates across strategic communications, data, creative, and paid media teams. It requires extensive marketing communications experience, strong client leadership, excellent writing, and agency experience is preferred.

Manage client data and intelligence workstreams involving social listening, reputation monitoring, primary research, polling, and AI-powered analysis. Translate monitoring and research data into strategic insights, reports, briefings, and communications recommendations. Coordinate multiple client projects, collaborate with communications and media teams, mentor junior staff, support business development, and monitor emerging trends in GEO, AI discovery, and reputation management.

Supports strategic communications accounts by managing client materials, timelines, and deliverables; drafting press releases, pitches, op-eds, presentations, emails, and social content; conducting research; developing messaging; supporting media relations and reporter outreach; tracking coverage; and coordinating across teams. The Associate maintains organized project resources, manages deadlines, applies feedback, and helps advance client communications strategies for corporate, advocacy, and political clients.

Leads paid media strategy, planning, execution, optimization, reporting, and finance operations across multiple client accounts. Develops direct-response fundraising campaigns focused on donor acquisition, conversion, and ROAS. Manages client relationships, timelines, budgets, and deliverables while mentoring junior staff, providing strategic and editorial guidance, and ensuring campaigns align with broader client objectives.

Lead execution and measurement of paid media campaigns across social platforms, manage vendor relations, develop media plans for small-to-mid clients, analyze performance and produce reports, support client communication and project tracking, and contribute to team learning and task ownership in a hybrid agency environment.

Support and execute digital paid media campaigns for political, nonprofit, and corporate clients. Assist client leads with administrative tasks, set up and optimize self-serve/managed campaigns, pull data and create reports, conduct research, draft content, and contribute to team collaboration and project management.

Lead the Data & Analytics practice to deliver social listening, reputation monitoring, polling and GEO-driven insights. Manage large client engagements, translate intelligence into communications strategy, oversee research design and vendor partnerships, supervise and develop mid-level staff, and drive innovation and business development across the agency.

Lead development and execution of integrated digital communications strategies, manage client relationships and large accounts, oversee teams and deliverables, mentor staff, run complex projects end-to-end, drive business development and pitches, and coordinate cross-functional digital, data, creative, and paid media efforts.