Top Tech Jobs & Startup Jobs

The Director of AI/Agentic Experience Strategy leads AI-driven customer lifecycle strategies, facilitates AI experience design, and collaborates across teams to enhance consumer interactions in financial services.

Lead continuous improvement sustainability across a business unit by coaching senior executives, assessing CI maturity, translating findings into strategic priorities, and overseeing improvement plans. Drive value creation, productivity gains, balanced scorecard performance, and sustained adoption of CI systems. Facilitate cross-functional forums, deliver training, integrate advanced CI tools, and influence enterprise methodology through the Center of Excellence. Partner with leaders across functions to embed CI into strategy, planning, and performance reviews.

Manages absence and leave cases, including FMLA, PFML, CPL, and ADA, by investigating eligibility, reviewing medical certifications, applying legal and policy requirements, communicating decisions, coordinating extensions, and supporting return-to-work needs. The role works with employees, employers, medical professionals, clients, and vocational rehabilitation counselors while meeting service, quality, compliance, and processing-time standards.

The Director of AI Search leads New York Life's AI Search strategy, overseeing AI acquisition strategies and driving AI innovation in marketing experiences. The role requires collaboration across functions to optimize content for AI discoverability and define future-state AI experiences while maintaining compliance and stakeholder alignment.

Manages a portfolio of group benefits clients and brokers, supporting renewals, underwriting negotiations, retention, service, and policy growth. Identifies upsell and cross-sell opportunities, coordinates with underwriting and internal teams, maintains compliance and pipeline records, and represents the company at industry events. Completes structured training and develops readiness for promotion to Account Executive. Requires domestic travel of up to 30%.

Design, modernize, operate, and support enterprise Windows 365 Cloud PC and Azure Virtual Desktop environments. Engineer host pools, images, FSLogix profiles, scaling, security, identity, networking, application delivery, monitoring, and automation. Apply Windows 11, Intune, Group Policy, patching, and endpoint security expertise while troubleshooting complex platform issues. Develop persona-based workspaces, improve user experience, document solutions, support governance, and collaborate across infrastructure, security, identity, application, and operations teams.

Design, modernize, and operate enterprise Windows and digital workspace platforms across physical, virtual, and cloud environments. Engineer Windows 11, Autopilot, Intune, Group Policy, security baselines, AVD, Windows 365, Azure VMware Solution, FSLogix, profiles, applications, and persona-based workspaces. Automate provisioning and lifecycle processes using PowerShell and infrastructure-as-code tools. Establish governance, monitoring, documentation, security, and operational standards while partnering with infrastructure, security, application, and operations teams.

Leads client coverage for high-net-worth advisors and clients with $5M+ in investable assets. Coordinates client relations, implementation, investment strategy, and specialist teams; develops customized wealth solutions; drives business development and multi-product relationships; handles escalations; ensures regulatory and fiduciary compliance; and mentors coverage specialists.

Investigates and administers disability and Waiver of Premium claims by reviewing medical documentation, applying policy provisions, determining eligibility, processing payments, and communicating decisions with customers, employers, and business partners. The role requires managing multiple claims, gathering information, collaborating with medical and vocational experts, meeting service standards, and adhering to compliance procedures.

Provides hands-on technical leadership for Field Experience architecture across applications, cloud, data, APIs, events, cybersecurity, and AI. Defines enterprise target architectures, reusable patterns, modernization strategies, and reference implementations; guides planning, advisor workflows, and responsible generative and agentic AI adoption. Partners across business and technology teams, solves complex cross-domain engineering challenges, mentors senior technical talent, and influences architecture standards without direct management responsibility.