Top Tech Jobs & Startup Jobs

Leads Customer Success, Deployments, and Support for an enterprise healthcare software company. Owns customer retention, net revenue retention, adoption, ROI, delivery speed, executive relationships, and expansion. Builds scalable post-sales strategy, processes, leadership structure, and talent systems while partnering with Product, Engineering, and Growth. Requires extensive enterprise implementation experience, healthcare understanding, and 40–50% customer-site travel.

Own and scale Customer Success operations by improving Salesforce CRM management, customer lifecycle visibility, playbooks, workflows, reporting, onboarding, training, and operating rhythms. Develop scalable processes for implementation, customer health, renewals, expansions, and business reviews. Lead incentive structures, automate manual workflows, maintain knowledge resources, and drive cross-functional operational projects across Customer Success, Implementation, Product, Sales, Marketing, and Operations.

Lead GC AI’s global Customer Success and Support organization through rapid growth. Own post-sale strategy, team structure, staffing, compensation, support operations, customer tiering, onboarding, renewals, expansion, retention, escalations, advisory programs, and customer feedback loops. Build dashboards and health scores, partner with Sales on revenue retention, and collaborate with Product and Engineering to convert customer insights into roadmap priorities.

Leads CRM Customer Success for a $3M–$4M client portfolio, owning client relationships, account strategy, P&L performance, contract fulfillment, revenue growth, and profitability. Develops strategic marketing partnerships, supports new business, mentors Client Success Managers, and improves team performance and operational efficiency. The role requires managing complex enterprise and multinational accounts, communicating with senior stakeholders, and working hybrid in Atlanta.

Own and grow an international customer portfolio by driving product adoption, retention, cross-sell, upsell, and quarterly net revenue retention. Build relationships with customer decision-makers, support international expansion, identify risks, facilitate sales opportunities, and advocate for customer needs internally. Collaborate with Marketing, Sales, Product, Operations, Onboarding, and International Consultants to improve customer outcomes, influence product direction, streamline processes, and scale best practices.

Manage post-sales customer success for European industrial clients, including onboarding, implementation, adoption, business reviews, renewals, retention, customer health monitoring, and at-risk account recovery. Serve as the customer advocate while collaborating with Sales, Product, Engineering, Professional Services, and Support. The role requires cybersecurity or industrial-sector experience, stakeholder management, regional expertise, and up to 30% travel across Europe.

Leads a team of 6–9 Strategic Customer Success Managers serving complex enterprise accounts. Owns retention, renewals, upsell and cross-sell targets, account strategy, success planning, forecasting, customer health, executive business reviews, and escalations. Develops customer success playbooks, advocates for client needs internally, builds executive relationships, and partners with Sales, Product, and Marketing to improve outcomes. Also oversees recruiting, career development, team performance, and change management.

Own post-sale strategy and relationships for a B2B SaaS customer portfolio across Japan and Korea. Drive product adoption, value realization, retention, renewals, and growth by advising technical and executive stakeholders, leading business reviews, addressing risks, and identifying expansion opportunities. Partner with Sales and cross-functional teams to resolve technical and commercial blockers, use customer insights and usage data to assess health, and translate business requirements into practical Dropbox solutions.

Supports the Japan commercial organization through quotation preparation, order management, customer inquiries, CRM tracking, and coordination among customers, account managers, engineers, and delivery teams. The role also assists with customer relationship management, retention, marketing campaigns, exhibitions, webinars, lead follow-up, and process improvements. It requires strong business acumen, customer-facing experience, knowledge of TIC services, and proficiency with Microsoft Office and CRM systems.

Leads omni-channel strategy for employee experience channels, driving adoption, engagement, retention, and measurable impact. Owns digital channel performance, coordinates cross-functional campaigns, develops positioning and value propositions, analyzes performance data, and translates insights into optimization recommendations. Partners with Employee Success, Product, HR, Legal, Technology, Marketing, Communications, and Change Management to deliver cohesive experiences and execute go-to-market initiatives.

Leads APAC employee experience and customer success execution, driving stakeholder engagement, enterprise tool adoption, employee communities, measurable outcomes, and continuous improvement. Serves as a trusted advisor to HR and business leaders, localizes global initiatives, tracks engagement metrics, and manages a high-performing regional team across markets.

Owns post-sales outcomes for large enterprise ServiceNow accounts in India, including implementation, adoption, value realization, renewals, and expansion. Builds trusted C-suite relationships, translates customer goals into platform roadmaps, establishes success metrics, coordinates ServiceNow and implementation partners, supports governance and organizational change, and communicates measurable business value. The role requires digital transformation expertise, consulting experience, AI fluency, and the ability to guide complex multi-track programs.

Owns the post-sales lifecycle for enterprise customers, serving as their primary advocate and coordinating onboarding, adoption, value realization, renewals, escalations, and issue resolution. Develops success plans, monitors account health, drives product usage, manages cross-functional teams, communicates with executive stakeholders, and delivers proactive recommendations and root cause analyses. Requires strong enterprise account management, escalation leadership, communication, and collaboration skills, with occasional travel and flexibility outside standard business hours.

Supports Mirakl Ads customers through onboarding, workshops, training, business reviews, KPI reporting, and performance analysis. The intern researches retail media and e-commerce trends, identifies growth opportunities, develops client recommendations, documents best practices, and explores AI tools to improve reporting and customer experience. The role requires strong analytical, organizational, communication, and stakeholder-management skills in an international environment.

Own enterprise B2B SaaS accounts from implementation through adoption, renewal, and expansion. Lead multi-location deployments, training, executive relationships, QBRs, adoption reporting, and expansion opportunities. Partner with engineering on integrations and workflows, provide product feedback, and build the customer success playbook. Regular travel to customer sites and conferences is required.

Manage enterprise customers after implementation by creating joint success plans, conducting executive business reviews and operational workshops, recommending workflow improvements, and helping customers maximize Samsara’s IoT platform. Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product; mentor Customer Success and Support teams; resolve issues; and drive safety, efficiency, and sustainability outcomes. The role is remote in Canada and requires 25–40% customer travel.

Manage a portfolio of clients by driving onboarding, product adoption, renewals, and expansion. Develop success plans, monitor account health, lead client meetings and usage campaigns, configure integrations and reports, educate users, provide product feedback, and collaborate with Sales and internal teams. The role includes forecasting, reporting, webinars, documentation, and approximately 10% travel for client meetings and conferences.

Manage scaled customer success for complex mid-market accounts using Samsara’s IoT platform. Responsibilities include driving adoption, demonstrating technical product value, diagnosing issues, leading customer workshops, recommending workflow transformations, developing action plans and success metrics, coordinating cross-functional teams, influencing product roadmaps, and supporting renewals and expansion.

Manage enterprise customer relationships, drive Yext platform adoption, support retention and expansion, develop strategic success plans, identify upsell opportunities, manage renewal risks, forecast renewals, and communicate product value and roadmap insights. Partner cross-functionally with Sales, Support, Product Management, Services, and Solution Engineering while using customer analytics and digital marketing expertise to improve outcomes.

Manage issuer customer relationships in the credit card portfolio, develop growth strategies, analyze performance data, and provide recommendations. Build scalable customer success processes, playbooks, and automation while leading strategic reviews and collaborating with finance, analytics, marketing, and product teams. The role requires strong communication, analytical ability, CRM workflow experience, and comfort working in ambiguous environments.

Owns commercial performance, retention, expansion, adoption, and customer outcomes across strategic manufacturing accounts. Acts as the primary post-sales executive for C-suite stakeholders, develops ServiceNow transformation roadmaps, leads complex cross-functional governance, drives AI and platform adoption, presents data-driven value narratives, and operationalizes customer health metrics. The role requires extensive enterprise SaaS or consulting experience, strong executive presence, manufacturing industry knowledge, and the ability to travel domestically as needed.

Manage enterprise customers after implementation by developing joint success plans, conducting executive business reviews, leading operational workshops, recommending workflow improvements, and driving value from Samsara’s IoT platform. Partner cross-functionally with Sales, Support, Sales Engineering, and Product, while mentoring Customer Success and Support teams. The role requires strong stakeholder communication, technical product knowledge, problem-solving, and up to 25% travel.

Partners with account managers to guide customers through BlackLine adoption, digital transformation, process optimization, training, change management, and roadmap development. Provides consulting, solution design, executive strategy sessions, and thought leadership using expertise in accounting, internal controls, financial analysis, invoice-to-cash, and intercompany operations. Drives customer adoption, expansion, retention, and improved customer experience.

Manage an enterprise customer success team across EMEA, helping large customers achieve business outcomes from Atlassian products. Responsibilities include monitoring customer health, improving retention, managing executive relationships, coordinating cross-functional account teams, analyzing customer and product insights, mentoring and evaluating employees, hiring, onboarding, and supporting quarterly and annual planning.

Build trusted-advisor relationships with public sector and enterprise customers across Benelux and the Nordics. Lead cloud migrations, digital transformation, AI adoption, success planning, executive business reviews, value realization, and customer health initiatives. Navigate governance, security, data, and procurement requirements while collaborating with sales, solutions engineering, product, migration specialists, and partners. The role requires Dutch fluency and substantial experience managing complex strategic technology accounts, including public sector organizations.