Top Tech Jobs & Startup Jobs

Manage a portfolio of programmatic accounts end-to-end: own campaign execution, client communications, optimization, reporting, troubleshooting, and growth (upsell/renewals). Partner cross-functionally with Sales, Analytics, and Operations to drive performance and ensure client satisfaction.

Lead regional customer success for threat intelligence and cybersecurity payments products. Drive customer engagement, growth, and technical readiness by translating technical capabilities into scalable playbooks, localizing content, positioning add-on services, and providing analytics-driven insights to optimize product utilization, revenue, and risk management.

Manage onboarding and ongoing success for clients using Mastercard credit risk analytics. Coach customers, run demos and training, manage projects, liaise with product, engineering and sales, track adoption and churn risk, and drive feature improvements based on customer feedback.

Manage a Midwest territory of dealer accounts to drive adoption, retention, and upsell. Deliver executive business reviews, onboard and train users, monitor usage, handle escalations, and collaborate with Sales, Product, and Support to improve outcomes and resources.

Manage a book of AmLaw 100 & Magic Circle law firm accounts to drive retention, increase product usage, build stakeholder relationships, mentor colleagues, monitor KPIs, and collaborate with sales, product, editorial, and tech teams to surface customer needs and expansion opportunities.

Assist in projects related to MES applications, optimize system setups, provide training, implement software improvements, and maintain business process integrity.

Own operational success for a portfolio of Brazil-based banking and fintech partners. Drive retention and performance, lead QBRs and incident response, execute account plans, navigate Brazil regulatory requirements, advocate partner needs internally, and use data to identify and deliver operational improvements.

Manage high-volume B2B SaaS customer lifecycle including forecasting, renewals, quoting, negotiations, and order submission; identify expansion/up-sell opportunities; collaborate with Sales, Revenue, Marketing and Legal; use data-driven strategies to mitigate risk and improve efficiency.

Lead and build the Aircraft Division Customer Success function for V-BAT and X-BAT customers. Own Critical Accounts Program, drive customer adoption, readiness, and mission value. Establish account health criteria, success plans, escalation and recovery processes, cross-functional operating rhythms, executive reporting, and permanent corrective actions to ensure long-term customer success and operational readiness.

Serve as clients' primary contact to onboard, train, and drive adoption of Agora's SaaS platform. Build tailored success plans, advocate customer needs to product, lead cross-functional projects, and identify upsell opportunities to increase retention and revenue.

Partner with DX customers to drive engineering transformation and product adoption. Own the full customer lifecycle from implementation to renewal, drive utilization and business alignment, identify expansion opportunities, conduct executive-level discussions, forecast renewals, and report key account metrics while collaborating across teams to ensure customer success.

Partner with customers to drive engineering transformation using the DX platform. Own the full customer lifecycle from implementation through renewal, drive product utilization and business alignment, create success plans, forecast renewals, identify expansion opportunities, run executive-level discussions, and collaborate across teams to track and report account metrics.

Lead and scale Customer Success Engineering across EMEA and APAC: hire and coach CSEs, partner with Sales for account prioritization, run operational cadences and KPI tracking, drive adoption and expansion, surface product feedback, and ensure measurable customer outcomes.

Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.

The Director of Customer Success at Zerigo Health will manage health plan relationships, drive account growth, oversee business reviews, and ensure product adoption through strategic planning and problem-solving.

The Director of AI Customer Success will advise enterprise clients, ensuring successful delivery and adoption of AI solutions while driving retention and value realization. Responsibilities include customer strategy, developing success metrics, managing relationships, and collaborating with internal teams.

Provide part-time, Chicago-based remote customer support: resolve tickets via Zendesk, maintain CRM and backend data, document interactions, collaborate with account managers and operations, identify trends, and advocate for customers.

Partner with Customer Success Managers to architect and deliver scalable technical solutions for enterprise customers. Perform deep technical discovery, implement integrations or pragmatic workarounds, build reusable assets (scripts, templates, guides), and feed product feedback to improve the platform. Focus on enabling developer workflows and accelerating customer value across Postman's enterprise base.

The Customer Success Manager at Notion will manage a portfolio of enterprise customers in Korea, driving adoption and ensuring customer satisfaction through strategic planning and partnership with sales and support teams.

The Vice President of Customer Success leads post-sale revenue protection and growth for Identity and Risk solutions, ensuring customer adoption and retention while identifying expansion opportunities. They partner with Sales and Product teams, manage executive relationships, and design the Customer Success operating model.

Lead Customer Success for Mastercard's Small and Medium Enterprise segment in North America, driving retention, renewals, expansion, and revenue growth across strategic accounts. Own executive relationships, account health, and escalation management while partnering with Sales, Product, Risk, and Operations to ensure customer value, onboarding, billing accuracy, and long-term partnership outcomes.

Manage customer relationships for the Runwise platform: onboard and support property managers, supers, and owners; deliver savings analyses; troubleshoot technical issues; proactively identify risks to savings; and collaborate cross-functionally to uncover expansion opportunities and drive account growth.

Manage and grow enterprise insurance/insurtech customers by building relationships, driving adoption and value realization, measuring ROI, mitigating risk, expanding accounts, and collaborating cross-functionally with product and engineering to ensure customer success.

Manage a portfolio of programmatic accounts, leading client communications and campaign performance improvements while collaborating with cross-functional teams.

Lead and scale Justworks' international Customer Success organization for the Employer-of-Record product. Build SOPs, KPIs, and training; manage regional consultants and support specialists; partner with Product, Legal, Sales, and Ops to drive global service strategy, automation, and high-stakes compliance guidance; coach on escalations and create external knowledge resources.