Top Tech Jobs & Startup Jobs

Lead and coach a team of 7-8 international Customer Success Managers to drive retention, revenue, NPS, product adoption, and escalations. Partner cross-functionally with Sales, Onboarding, and Product, manage Salesforce workflows, support global time-zone coverage, and foster a high-performance, collaborative culture across multiple countries.

Lead regional Customer Success enablement by designing playbooks, segmentation, KPIs, and scalable CS processes. Configure and drive adoption of Gainsight, Salesforce, and dashboards. Provide metrics, insights, and cross-functional enablement to improve onboarding, retention, and customer value expansion.

Manage a portfolio of U.S. public sector customers to drive adoption, retention, and expansion of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, and run enablement and project initiatives to ensure customers realize business outcomes from GitLab.

Manage and grow merchant relationships by delivering proactive client success strategies, identifying upsell opportunities, conducting performance reviews, resolving issues, and collaborating cross-functionally to align client goals with company solutions.

Lead customer onboarding, drive product adoption, manage relationships to ensure retention and renewals, identify expansion opportunities, advocate customer needs to product teams, track KPIs in Salesforce, and support operational improvements to deliver measurable business outcomes.

Manage day-to-day client relationships, drive adoption and ROI of TransUnion solutions, identify upsell opportunities, support renewals, deliver presentations and workshops, gather customer feedback for product and strategy teams, and collaborate with sales, delivery, and operations to improve customer experience.

Lead post-sales strategy and execution for large enterprise accounts, acting as a trusted advisor to C-level stakeholders. Drive digital transformation, adoption, renewals, and expansion by aligning ServiceNow solutions to customer goals, mitigating risks, setting measurable success metrics, and coordinating cross-functional teams and partners to realize business outcomes.

Lead post-sales strategy and execution for enterprise accounts, advising C-level stakeholders, driving SaaS transformations, ensuring renewals, adoption, and expansion while managing risks, KPIs, and cross-functional teams to realize measurable business value.

Own a book of business to drive retention and expansion: build stakeholder relationships, deliver strategic reviews and proactive support, triage and coordinate solutions with internal teams, and identify growth opportunities using customer success tools and market insights.

Manage a portfolio of Japanese customers to drive renewals, retention, adoption, and advocacy. Serve as primary contact and trusted advisor, build success plans, analyze usage to identify risks/opportunities, coordinate cross-functional support, deliver training and executive reviews, and support commercial alignment with Account Executives.

Manage a portfolio of SMB customers to drive product adoption and renewals. Deliver product expertise, executive business reviews, strategic guidance, and process recommendations. Collaborate with onboarding and account teams, build servicing tactics, and support commercial alignment to grow accounts and meet renewal targets.

Lead and grow strategic relationships with veterinary corporate hospital consolidators. Serve as primary contact, gather product feedback, conduct business reviews, develop account roadmaps, and align customer needs with product and company strategy to drive adoption and account growth.

Manage a portfolio of customers using Imprivata Privileged Access Security solutions to drive adoption, value realization, renewals, and expansion. Develop strategic account plans, lead solution assessments and business reviews, build executive relationships, coordinate cross-functional resources, track health metrics in Gainsight, and document success stories to support retention and growth.

Manage a portfolio of 20–45 SMB customers in APAC, act as trusted advisor to drive email/SMS revenue, lead projects from planning to implementation, advocate for customers cross-functionally, support technical and non-technical users, and help scale Klaviyo’s regional presence while applying AI-driven workflow improvements.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

The Founding Customer Experience Lead will onboard and train customers, monitor product adoption, triage issues, and collaborate with Engineering to enhance product offerings based on user feedback in a healthcare setting.

As a Customer Success Engineer, you will manage enterprise customer relationships, provide technical expertise, and drive integration and adoption of Deepgram's voice AI solutions, ensuring customer success and identifying growth opportunities.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Manager of Digital Customer Success at Mastercard is responsible for optimizing digital customer journeys, enhancing engagement and retention, and ensuring measurable outcomes through collaborative initiatives and data-driven strategies.

The Manager, Customer Success leads the Mexico mid-market segment, overseeing a team to drive customer engagement, retention, and value through strategic digital and personal initiatives.

Oversee software and applications management, ensuring alignment with global strategies while maximizing business transformation and efficiency.

The Customer Success Manager will strengthen relationships with key stakeholders, understand their business goals, provide expert guidance on the platform, and track customer success metrics.

Deliver technical training for customers and employees, design training materials, assess needs, and contribute to continuous improvement in training methodology.

Lead a global team of Technical Product Managers, driving AI-integrated product strategy and execution for Customer Success, improving productivity and customer outcomes.

The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.