Top Tech Jobs & Startup Jobs

Manages assigned healthcare client accounts as the primary liaison, ensuring client satisfaction, account profitability, accurate reporting, and effective revenue cycle performance. Coordinates client service teams, analyzes billing and cash flow, identifies performance issues, recommends process improvements, and communicates results to physicians and senior management. Requires physician revenue cycle, billing, claims processing, coding, payer contracting, and client relationship experience.

Drives revenue and product adoption across Ripple’s customer base by deepening relationships, scaling payment volume, implementing custody solutions, and identifying cross-selling opportunities. Advises customers, analyzes financial value, manages complex stakeholder relationships, leads cross-functional initiatives, supports deal execution, gathers market feedback, and champions internal process improvements.

Drives revenue, product adoption, payments volume, custody implementation, and cross-selling across Ripple’s enterprise customer base. Builds strategic customer relationships, advises stakeholders, conducts financial and value analyses, leads complex cross-functional initiatives, identifies upsell opportunities, gathers market feedback, and champions internal process improvements. The role requires strong financial technology or crypto industry experience, multi-stakeholder management, global collaboration, coaching, and proactive leadership.

Manage relationships with targeted clients through phone and email, educate them about products and features, develop solutions for their needs, support successful platform adoption, increase retention and recurring revenue, and provide industry guidance. The role combines client success, strategic consulting, relationship management, and sales-oriented activities in a SaaS environment.

Own enterprise customer outcomes from deployment through renewal. Lead onboarding, integrations, user training, adoption, account expansion, and renewal support. Partner with IT, InfoSec, founders, AEs, and product teams to resolve issues and shape the roadmap. Build scalable onboarding playbooks, health metrics, and support processes while helping customers deploy AI agents across workplace tools.

Build and expand executive customer relationships, lead strategic planning and customer reviews, align Microsoft solutions with business goals, and drive adoption, security, resiliency, and operational health. Develop customer success plans, coordinate cross-functional teams, manage engagement portfolios, mitigate blockers, analyze customer data, and identify opportunities for growth, optimization, and retention across cloud and modern work environments.

Serve as a technical advisor to enterprise customers using Rescale’s cloud HPC platform. Lead post-sales adoption, technical presentations, business reviews, workflow analysis, and digital transformation roadmaps. Help customers migrate engineering and scientific workloads from on-premises infrastructure to the cloud, understand HPC environments and simulation software, and present solutions at conferences and webinars. Coordinate complex projects across customers and internal teams.

Own post-sale success, retention, adoption, and expansion for strategic OEM and insurance partners. Serve as a C-suite advisor, lead executive reviews, guide integrations and enablement, identify expansion opportunities, monitor adoption and risk signals, and influence product strategy. The role also develops scalable customer success playbooks, mentors team members, and collaborates across Sales, Product, Engineering, and Services to drive predictable partner growth.

Manages complex, high-value enterprise customer relationships and strategic account plans. Advises C-suite stakeholders on cyber risk outcomes, leads executive business reviews, drives renewals and expansion, develops thought leadership, mentors junior CSMs, and improves customer success processes and team practices.

Own the full customer account lifecycle from onboarding through renewal and expansion. Manage customer health, adoption, retention, and growth across enterprise and commercial accounts. Build strategic account plans, lead outcome-based business reviews, engage executive stakeholders, identify expansion opportunities, and intervene proactively against churn risk. The role requires cybersecurity and risk management knowledge, strong executive communication, data-driven decision-making, and collaboration with sales, support, and product teams.

Manage strategic relationships with complex, high-value customers and drive retention, expansion, and transformational outcomes. Responsibilities include developing multi-year account plans, conducting executive business reviews, advising C-suite stakeholders on cyber risk, identifying expansion opportunities, leading thought leadership, mentoring junior CSMs, and improving customer success processes. The role requires strong cybersecurity expertise, executive communication, strategic account management, and cross-functional influence.

Provide technical leadership for ServiceNow CSM development teams, defining platform architecture, development standards, governance, integrations, automations, and release processes. Serve as the primary technical contact for stakeholders and clients, supervise deliveries, conduct code reviews, resolve complex technical issues, mentor developers, and ensure quality, security, performance, scalability, and best practices.

Manages dealership client success by driving adoption and value from CDK solutions, reducing churn, mitigating account risk, supporting training, and identifying expansion opportunities with Sales. Maintains trusted client relationships, prepares reports and presentations, handles escalations, documents engagements in Totango, and partners with senior customer success managers.

The Client Success Manager handles client relationships, onboarding, and maximizes service delivery to drive client retention and ROI.

Owns the customer lifecycle for Revenue Recovery clients from onboarding through renewal. Responsibilities include customer education, product training, adoption guidance, account health monitoring, executive business reviews, retention and churn reduction, milestone management, and cross-functional issue resolution. The role builds long-term customer partnerships, increases product value and lifetime value, and supports strategic programs that improve satisfaction, adoption, and renewals.

Manage the full customer order lifecycle from entry through delivery for corporate accounts. Resolve shortages, late deliveries, and order issues while coordinating with sales, transportation, supply chain, distribution centers, and plants. Maintain accurate customer data, communicate updates, support order prioritization, improve fulfillment performance, and build strong customer relationships. The role requires problem-solving, conflict management, high-volume request handling, and availability for a Friday-Monday schedule.

The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.

Owns retention, expansion, and cross-sell for pharmaceutical manufacturer accounts. The Director builds executive relationships, leads business reviews, grows prescription script share, identifies new brand opportunities, and coordinates Strategy, Analytics, Product, and Operations teams. The role translates program data into commercial insights, advocates for client priorities internally, resolves risks proactively, and maintains account plans. Success is measured through renewals, account growth, cross-sell opportunities, executive engagement, and client advocacy.

Supports client relationships for a healthcare SaaS platform by responding to inquiries, coordinating projects, monitoring account health, gathering feedback, assisting with training, tracking KPIs, and collaborating across teams to improve retention and client outcomes.

Manage a portfolio of enterprise charity customers, building relationships and helping them achieve fundraising goals through effective platform adoption. Develop success plans, lead business reviews, support onboarding, identify risks and growth opportunities, reduce churn, and collaborate with internal product and delivery teams. Use customer data and industry insight to influence stakeholders, improve outcomes, and communicate complex software concepts clearly.

Provides customer support through phone and virtual chat by answering product and website questions, resolving concerns, documenting interactions, educating customers, and following up proactively. The role requires empathy, active listening, accurate communication, timely issue resolution, and collaboration in a contact center environment. Employees also complete administrative tasks, attend meetings, follow safety procedures, and maintain their work area. Bilingual English and Spanish skills and printing or wide-format production experience are desirable.

Manage post-go-live customer relationships, drive product adoption and value realization, support retention and expansion, deliver training, and proactively resolve risks and issues. Partner with Account Executives and Solutions Architects on technical implementations, track account metrics, demonstrate ROI, identify churn causes, and provide customer feedback internally. The role requires strong communication, presentation, prioritization, relationship management, and problem-solving skills in a technical SaaS environment.

Leads the architecture and delivery of AI-powered digital customer experience solutions for enterprise clients. Designs Genesys Cloud integrations, digital channels, virtual agents, copilots, knowledge systems, and workflow automation. Acts as the technical authority for complex engagements, leads architecture workshops, advises senior stakeholders, ensures scalability and security, mentors consultants, supports presales, and develops reusable implementation assets and reference architectures.

Support customer onboarding from sales handoff through go-live and ongoing operations. Responsibilities include preparing and running kickoff calls, collecting customer and site information, tracking implementation milestones, communicating about dispatch events and tests, monitoring site alerts, answering questions, escalating issues, maintaining HubSpot records, and improving onboarding materials. The role requires strong organization, clear communication, reliable follow-through, and availability during occasional after-hours dispatch events.

Manage corporate cybersecurity customers, drive renewals and account expansion through consultative selling, conduct quarterly business reviews, and improve customer satisfaction. Advise customers on Arctic Wolf services, manage high volumes of requests, coach users toward solutions, and create automated processes to forecast customer risk and develop retention plans. The role requires strong technology aptitude, Salesforce and spreadsheet skills, and approximately 10% business travel.