Top Tech Jobs & Startup Jobs

Manage a portfolio of international customers through onboarding, training, adoption, and renewals. Deliver product training and workshops, act as a trusted advisor, analyze patent and innovation data to drive value, monitor engagement, identify upsell opportunities, document product issues, and collaborate with Sales and Product to improve offerings and retention.

Lead metrics-driven customer success programs: map customer journeys, segment customers, run onboarding and win-back programs, drive adoption through training, CDI, focus groups, and cross-functional collaboration to grow accounts and retention.

The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.

Drive customer value and long-term partnerships by onboarding, configuring, and training customers on LexisNexis solutions. Use AI-driven tools, analytics, and health scoring to monitor adoption, run value reviews, identify upsell opportunities, maintain CRM records, and provide product intelligence. Collaborate cross-functionally to influence roadmap and scale digital, AI-enhanced customer success programs.

Own the full customer journey for enterprise accounts: drive adoption, renewals, and expansion; build CxO-level relationships; become a product expert; educate customers; advocate internally; present periodic reviews and solve customer challenges to maximize value.

The Customer Success Manager at Hilti will manage client accounts, provide training, and ensure effective integration of Fieldwire software in construction workflows, focusing on customer satisfaction and engagement.

The Customer Success Manager ensures product adoption and retention, collaborates with customers, handles onboarding, addresses issues, and maintains satisfaction.

The Technical Customer Success Manager will onboard customers, ensure value realization, collaborate across teams, and advocate for internal enhancements to improve the customer experience with Sentry's platform.

Onboard and educate clients about the AI platform, translate technical concepts, manage relationships, and advocate for customer success.

The Mid-Market Customer Success Manager will enhance customer experience, increase product adoption, handle inquiries, and build trust with clients. They will also drive retention and work cross-functionally based on customer feedback.

As a Customer Success Specialist, you will manage Podium's small business customers, ensuring their satisfaction, product adoption, and retention by developing strategies that enhance engagement and mitigate churn.

The Customer Success Manager will build B2B relationships with SMB clients, drive user engagement, manage onboarding and training, and collaborate with internal teams to enhance customer satisfaction.

Drive AI-first product management adoption by managing a book of accounts, running activation sprints, coaching product and engineering teams on Spark and prompt design, tracking usage and health metrics, supporting renewals and expansions, and feeding product and playbook improvements back to the team.

Conduct live video onboarding and bookkeeping setup, support customers via chat and email, troubleshoot bookkeeping issues, maintain accurate customer records, collaborate across teams to improve workflows, and deliver proactive, detail-oriented customer service.

Manage day-to-day client relationships for Simulmedia's TV+ platform: understand client objectives, craft data-driven insights and demos, own account plans, drive renewals and growth, coordinate internal teams, and champion product initiatives to meet campaign goals.

As a Customer Success Manager at Kadince, you'll support clients in using our community involvement software, handle customer inquiries, conduct training sessions, and foster relationships all focused on delivering exceptional customer experiences.

Responsible for ensuring customer success with Veeva's Quality products, acting as a liaison, providing strategic guidance, and supporting global customers post-implementation.

As a Customer Success Manager, you'll foster collaboration with global customers, optimize their use of Veeva's Quality applications, and ensure their success post-implementation.

Manage customer relationships to drive retention and expansion, ensure product value realization, proactively identify and mitigate risks, maximize order utilization, uncover growth opportunities, and collaborate with sales and internal teams to align product to customer needs.

As a Customer Success Manager, you'll guide German-speaking hotel clients, enhancing their experience with RoomRaccoon, managing accounts, and identifying growth opportunities.

Partner with customers to drive adoption of Algolia's search platform through technical onboarding, solution design, workshops, hands-on implementation, documentation, and cross-functional escalation to ensure long-term customer success.

The Enterprise Customer Success Manager will manage a portfolio of ecommerce clients, ensuring they achieve product adoption and long-term success with AI-enabled workflows and support operations optimization.

Lead and coach a team of up to 10 Enterprise CSMs to drive AI adoption, retention, and expansion across strategic merchant accounts. Build playbooks, embed AI agent workflows, own forecasting and operations, run weekly delivery cadence, partner cross-functionally, and evolve Customer Success into an AI-driven value-delivery model.

Manage customer success for API integrations with deep knowledge of E-Invoice and E-Waybill processes. Resolve client queries, meet SLAs, prioritize tasks, handle high workloads and crisis situations, and collaborate with internal teams to ensure timely resolutions.

The Customer Success Manager will onboard and support new dental practices, ensuring product integration, managing relationships, and tracking onboarding metrics.