Top Tech Jobs & Startup Jobs

Drive customer adoption and value by turning product telemetry into scalable customer journeys and engagement motions. Analyze usage and health signals to identify risks and opportunities, create playbooks, and operationalize best practices. Partner with Sales, Product, and CS Ops to inform renewals, expansion, and forecasting. Represent subject-matter expertise in Gainsight, run user forums and customer engagements, and capture insights to reduce churn and increase long-term customer value.

Lead customer success intelligence by turning product telemetry and customer signals into scalable customer journeys. Drive adoption, reduce churn, support renewals and expansions, analyze usage and health signals, create playbooks, run engagement motions, partner with Sales and GTM teams, and capture insights in Gainsight to operationalize best practices and enable predictable execution.

Lead and grow a global team of Customer Success Engineers to deliver enterprise-grade technical support. Drive AI adoption, automation, and data-driven operations; manage high-severity incidents; build dashboards and feedback loops; partner with Product and Engineering to resolve root causes; recruit, train, and upskill technical support talent while ensuring operational excellence and customer trust.

As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.

Provide high-quality multi-channel support for French-speaking clients, resolve and escalate issues, conduct layer-1 trade investigations, support retention, report trends, collaborate across teams, and adhere to policies and regulatory standards while working rotating evening and weekend shifts.

Provide multi-channel client support for segmented traders, resolve escalations, perform layer-1 trade investigations, identify trends, collaborate with internal teams, and adhere to compliance and quality standards to support retention and service improvements.

Lead delivery and growth for Fortune 50 hi-tech accounts, driving multi‑million AI and GenAI programs. Manage global cross‑functional teams, executive relationships, account economics, proposals, and expand long‑term partnerships while ensuring delivery quality and client satisfaction.

Manage a portfolio of 200+ mid-market, venture-backed customers (mainly CFO stakeholders). Own onboarding, training, QBRs, product adoption, forecasting churn/growth, and identify expansion opportunities. Act as trusted advisor, subject-matter expert on the Cledara platform, and internal advocate for customer needs to improve the experience and drive value.

Manage enterprise customer relationships, drive procurement success, advise on product adoption, and enhance customer satisfaction through collaboration and problem-solving.

Lead client success for digital marketing accounts, manage key client relationships, mentor the Customer Success team, drive retention and account growth, coordinate with Sales and Delivery, monitor KPIs, and resolve escalations to ensure campaign success.

Lead post-sales customer engagements across Middle East & Africa, driving onboarding, product adoption, clinical and operational success, renewals, and account growth. Partner with Sales, Professional Services, Product, and Clinical teams to deliver training, change management, health monitoring, QBRs, escalations, and customer advocacy while traveling regionally to support implementations and executive engagements.

As a Bilingual Customer Success Onboarding Specialist, you will guide SMB customers through onboarding, ensuring effective implementation, training, and support to drive product adoption and early value realization.

The Customer Success Migration Specialist will engage Verizon Reveal customers to facilitate their transition to MyGeotab, explaining benefits, managing contracts, and achieving activity targets through consistent communication.

The Customer Success Migration Specialist engages Verizon Reveal customers to transition them to the MyGeotab platform. Responsibilities include making outbound calls, explaining benefits, conducting demonstrations, and closing deals while maintaining a well-organized sales pipeline.

Manage workflow health and adoption for assigned enterprise accounts. Monitor usage, resolve escalations, run operational cadences, document requirements for Product/Engineering, lead testing and communications, and support expansion efforts with Account Managers.

Manage a portfolio of high-value SaaS accounts as a trusted advisor, driving adoption, retention, upsell, and ROI using AI-driven insights. Lead executive business reviews, coordinate cross-functional engagement, advocate for customers, coach teammates, and contribute product feedback to improve legal practice management workflows and AI features.

Serve as a senior, client-facing strategic advisor for enterprise freight customers. Own account strategy, drive retention and growth, lead executive reviews, analyze performance, surface cost-saving opportunities, manage escalations, and coordinate cross-functional teams to deliver measurable supply-chain outcomes.

Manage post-sale relationships for Wall Street Journal Barron's Group advertising and events clients. Act as single client contact to launch and coordinate multifaceted campaigns, ensure deliverables, liaise with internal stakeholders, monitor deal health and margins, and provide strategic recommendations to optimize program performance and client satisfaction.

Serve as primary contact for assigned customers, drive platform adoption and onboarding, monitor customer health and retention, coordinate issue resolution with support, document interactions in CRM, relay product feedback to Product, and proactively communicate updates and feature releases.

Manage strategic accounts for Grata by driving adoption, onboarding, expansion, and renewals. Build executive relationships, deliver business reviews, identify growth and risk, coordinate cross-functional support, and consistently hit quarterly and annual revenue targets.

Provide multi-channel customer support (email, phone, live chat) for global clients, resolve trading and administrative issues, update CRM records, monitor market news to proactively inform customers, and ensure regulatory compliance.

Serve as primary contact for enterprise clients, drive client satisfaction through proactive communication and relationship management, manage multiple accounts and projects, triage support versus enhancement requests, lead meetings, coordinate cross-functional teams, support onboarding, and ensure long-term client success in a payments-focused SaaS environment.

As a Senior Customer Success Engineer, you will design and implement automation strategies to enhance customer outcomes, unify technical documentation, and optimize AI support agents while serving as the first line of technical escalation during onboarding.

Own customer success from point of sale to renewal: drive adoption, value realization, retention and satisfaction. Build Customer Success Plans, track adoption and health metrics, coordinate Sales/Support/Services/Product, identify upsell opportunities, manage escalations, ensure training and measurable outcomes. Fluency in German required.

Lead end-to-end Data & AI client engagements, own delivery and client relationships, translate technical outputs into business value, manage risks, present weekly value updates, and drive expansion opportunities while partnering with data teams.