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Lead customer retention and adoption for ServiceNow customers by identifying churn risk, partnering with Sales on adoption/retention plans, advising on governance and SLA issues, and improving customer satisfaction through consulting, project oversight, and executive engagement.

Manage a portfolio of SaaS accounts to drive renewal and expansion by building account-specific relationship frameworks, success plans, and stakeholder engagement. Act as trusted advisor, protect revenue, mitigate churn, meet retention and CSAT/NPS KPIs, enable product adoption, and collaborate cross-functionally with Product, Development, Marketing, and Sales.

The Customer Success Manager is responsible for retaining and expanding customer accounts, ensuring value realization from TrakSYS, and building long-term partnerships across North America.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

The Customer Success Manager will support clients in improving their operations using the IoT platform by developing customized success plans and fostering long-term relationships.

Manage a portfolio of programmatic accounts, leading client communications and campaign performance improvements while collaborating with cross-functional teams.

As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.

As an Enterprise Customer Success Manager, you'll support key customers by ensuring they derive maximum value from the platform, driving adoption and retention, managing customer relationships, and coordinating across various teams.

The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.

The Enterprise Customer Success Manager ensures strategic customers receive value from the platform by managing post-sales activities, driving adoption, and maintaining relationships.

Manage a portfolio of small-to-mid customers and support senior CSMs on strategic accounts. Drive adoption and onboarding best practices, troubleshoot issues, coordinate internal teams, track customer activity and risks, and align the platform to customer goals to deliver measurable value.

Manage proactive, one-to-many engagement for non-managed customers to drive retention, satisfaction, and expansion. Lead renewal and discount negotiations, run business reviews, identify upsell opportunities, translate complex HR/insurance topics, and partner cross-functionally to surface risks and improve retention.

Client-facing role delivering SaaS and analytics solutions: manage project delivery, onboard and coach customers, run demos and training, act as voice of the customer, drive product adoption/retention, identify upsell opportunities, and liaise with product teams to prioritize enhancements.

Manage a portfolio of programmatic ad clients, partnering with Demand Facilitation and internal teams to execute campaigns, provide reporting and insights, troubleshoot delivery issues, identify growth opportunities, and conduct business reviews to meet revenue and performance goals.

Manage onboarding, launch, execution, and optimization of Rokt Ads campaigns for Japanese advertisers. Analyze campaign and portfolio data to surface trends and actionable insights, build confidence managing smaller accounts, apply AI-enhanced tools and automation to improve outcomes, and partner cross-functionally to solve problems and scale campaign performance.

The Associate CSM role involves building client partnerships, advising on data usage, optimizing workflows, and driving the adoption of Preqin's solutions while ensuring exceptional client experiences.

The Head of Account Management oversees a team, ensuring strong client relationships and performance for North American clients, while driving strategic initiatives.

The Senior Product Manager will support MSP partners by providing product knowledge, tracking enablement progress, gathering market intelligence, and assisting with end-user training to enhance security services.

Technical Customer Success Manager who consults with enterprise B2B clients to drive AI-led platform adoption and digital transformation. Responsibilities include architecting technical solutions, leading technical enablement and workshops, advising on integrations and APIs, using product usage data to drive expansion, and representing customer needs to Product and Engineering.

Lead AI-driven transformation for Enterprise and Mid-Market ANZ accounts by architecting scalable solutions on the monday.com platform, driving adoption, enabling organizational change, using data to grow accounts, running workshops, and influencing product and engineering roadmaps for AI and integrations.

Lead strategic, technical customer engagements to drive AI-led adoption and business transformation on the monday.com platform. Provide technical enablement, architecture guidance, integration troubleshooting, and data-driven expansion strategies while representing customer needs to Product and Engineering.

Serve as a technical Customer Success Manager for mid-market B2B clients, driving AI-led adoption and business transformation on the monday.com platform. Consult on AI use cases, design technical architectures, run deep technical enablement and workshops, leverage product usage data to drive expansion, and represent customer needs to Product and Engineering.

Lead AI-driven transformation for enterprise and mid-market accounts in ANZ. Advise on AI adoption, architect scalable solutions, run workshops, use data to drive expansion, influence product roadmap, and manage executive relationships to embed monday.com as a mission-critical platform.

Manage and grow enterprise insurance/insurtech customers by building relationships, driving adoption and value realization, measuring ROI, mitigating risk, expanding accounts, and collaborating cross-functionally with product and engineering to ensure customer success.

The Customer Success Specialist will manage client relationships, drive satisfaction and growth, and collaborate with internal teams to enhance client experiences.