Top Tech Jobs & Startup Jobs

Lead onboarding and implementation for mid-market and enterprise clients, deliver virtual/in-person training, configure client environments, support data migration, manage project timelines, provide phone/email support, partner internally to resolve issues, and drive long-term product adoption and process improvements.

The Customer Success Architect ensures clients maximize value from HPE solutions, drives usage growth, manages strategic accounts, and fosters relationships for adoption success and upselling.

Assist the HPE Global Greenlake Customer Success managers with sales activities and P&L control for a global services account, while gaining experience in IT sales.

Senior post-sale Client Success Manager responsible for client lifecycle management, renewals, and ARR expansion. Host QBRs and executive briefings, maintain HubSpot CRM hygiene, act as technical sponsor to drive adoption, and build trust with C-suite stakeholders to ensure measurable ROI and long-term retention.

Manage 30-40 customers to drive successful implementations of Pave's compensation platform. Lead end-to-end project plans, data migrations, integrations, and configurations. Act as a trusted compensation advisor, collaborate with Product and Engineering, and ensure adoption and measurable outcomes.

The Strategic Customer Success Manager at Jamf maintains relationships with large enterprise accounts, ensuring successful Apple deployment and customer satisfaction while driving engagement and retention efforts.

Serve as the primary Customer Success Manager and Marketing Cloud SME for a small set of high-profile customers. Orchestrate Signature Success deliverables, drive adoption of Marketing Cloud features, coordinate cross-functional teams during peak events and incidents, and cultivate executive stakeholder relationships to ensure renewals and expansion. Provide proactive guidance, quarterly reviews, and tailored recommendations to optimize platform value and performance.

Manage and grow DoD accounts (Navy/USMC) for Dataminr First Alert by driving product adoption, renewals, and usage. Design scalable integration programs, provide trainings and briefings, capture customer feedback for product teams, deliver data-driven reporting, and generate leads for API and connector opportunities while ensuring customer success and satisfaction.

Lead and scale a global Customer Success team for payments platform; manage EMEA client portfolio, own escalations and incident response, optimize LPM/APM onboarding and processes, own reporting and QBRs, analyze macro transaction trends, provide actionable recommendations, and drive cross-functional alignment as the regional voice of the customer.

Drive post-sales customer engagement, onboarding, adoption, renewals and upsell. Build and track success plans, run QBRs, monitor health/usage, manage escalations, and collaborate cross-functionally to maximize customer value and retention.

Support onboarding, activation, and integration of Amazon/Walmart accounts; assist CSMs with campaign strategy and optimization; monitor performance, deliver dashboards and business reviews; surface actionable insights; support customer conversations and product adoption; collaborate cross-functionally to ensure executional excellence.

Lead presales discovery, demos, and solution design for manufacturing/product costing and carbon footprint use cases. Drive enterprise software rollouts in German-speaking automotive and manufacturing customers, configure via APIs, run workshops, manage projects and handovers, liaise with Sales/Product/Support, capture feedback for product improvement, and act as main customer contact including escalations.

Lead CS operations to build health scoring, risk intelligence, and scaled motions for 100+ accounts. Manage the Implementation Manager, improve launch methodology and KPIs, standardize processes and HubSpot data quality, and create executive reporting and programmatic engagement to reduce churn and increase adoption.

Partner with large law firm accounts to drive adoption of LexisNexis research, drafting, analytics, and AI solutions. Build relationships, execute success plans, analyze usage data, coordinate with sales/product teams, and support retention and growth across distributed user groups.

Serve as primary client advocate for Meridian's enterprise SaaS, driving onboarding, adoption, retention, and expansion. Build executive relationships, monitor health metrics, lead migrations, coordinate cross-functional support, and represent Meridian at events to ensure client success and growth.

Manage a focused portfolio of enterprise Risk & Fraud customers to drive adoption, value realization, retention, and expansion. Deliver Customer Success Plans, executive business reviews, enablement, and proactive check-ins. Partner with Sales, Professional Services, and cross-functional teams, using tools like Gainsight, Salesforce, and Gong to track accounts, identify risk, and create scalable success playbooks.

Support client success by building RFP media plans, trafficking and QA of DOOH and mobile creative, coordinating custom creative, pulling reporting, resolving discrepancies, and assisting billing and campaign management.

Manage and grow a portfolio of mobile app clients across Europe by optimizing programmatic user acquisition campaigns, delivering data-driven insights, leading client meetings and business reviews, identifying growth opportunities, and representing Smadex externally to sell their mobile advertising solution.

The Senior Technical Customer Success Manager will manage customer relationships, drive product adoption, and handle technical challenges in a SaaS environment, especially in cybersecurity.

Serve as the single customer accountability owner for Signature deliverables, orchestrate cross-functional teams, drive adoption and renewal, provide proactive release guidance, triage high-severity incidents, cultivate executive relationships, and identify expansion opportunities while occasionally providing after-hours coverage and coordinating technical and business stakeholders.

Serve as single customer accountability for Signature deliverables, drive adoption and renewal, build executive relationships, coordinate cross-functional teams, advise on Salesforce features/releases, triage high-severity cases, and conduct proactive reviews to ensure customer success and expansion.

Lead customer engagements to design, prototype, and deploy agentic AI-powered CX solutions. Drive discovery, define architectures, implement POCs/MVPs, integrate with CRM/ERP, build evaluation pipelines, apply governance and responsible AI, mentor teams, and codify reusable frameworks to scale AI orchestration across enterprise accounts.

Lead onboarding for high-priority business credit card clients to drive rapid adoption of the Spend Management platform. Coordinate with Relationship Managers, technical support, product, and growth teams to resolve issues, measure activation and usage (30/60/90 days, MAU), and optimize adoption. Individual contributor pilot role with potential to grow into people leadership.

Manage customer orders via web portals and ERP, coordinate with account managers and internal teams, ensure order milestones and delivery schedules, support customer service processes and product knowledge, attend customer meetings, and follow up on requests to ensure satisfaction.

Provide data and platform support to FMCG clients, deliver analytical insights and category presentations, train clients on NIQ Discover, generate leads, run events/webinars, and drive customer satisfaction and engagement within the Nordics Customer Success team.