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Document current processes, design future state processes, problem-solving, data-driven decision making, continuous learning, proactive mindset, process improvements

The Associate, Wealth Management Solutions will support the distribution efforts of alternative strategies to the Asian private wealth channel. Responsibilities include business development support, relationship management, client servicing, marketing support, and strategic initiatives.

The Quality Assurance Supervisor is responsible for leading the Complaint Handling/Post-Market Surveillance (PMS) team to provide post-market data for product and process improvement initiatives utilizing EBS tools (CDT&R, PSP, DM/VM, SW). The role includes complaint review and evaluation, out of box failures evaluations, and suspected Adverse events/MDR’s evaluations and reporting to regulatory authorities. Additionally, collaborating with cross-functional teams to analyze complaint trends and support product quality initiatives.

DEXIS is looking for a Technical Support Manager to provide day-to-day leadership and supervision of the US-based technical support team, monitor performance metrics, drive continuous process improvement, and ensure world-class service to customers. The role involves training, coaching, mentoring, and managing customer escalations to resolution.

The Technical Support Representative at DEXIS will provide support for independent accounts and perform complex technical duties related to all DEXIS products in a support center environment. Responsibilities include resolving customer issues via phone, email, chat, and remote control software, ensuring professionalism and meeting quality standards.