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Reposted 11 Days AgoSaved
Remote or Hybrid
Ukraine
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As an Enterprise Customer Success Manager, manage post-sales lifecycle for enterprise accounts, drive renewals, enhance customer engagement, and identify opportunities for growth and satisfaction.
Top Skills: CRMOutreachSalesforce
Reposted 11 Days AgoSaved
In-Office
Hyderabad, Telangana, IND
Senior level
Senior level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
As a Senior Customer Success Engineer, you'll support customers in using Kubernetes, troubleshoot issues, and guide them through best practices while collaborating with engineering and product teams.
Top Skills: AnsibleBashGoGrafanaHelmKubernetesLinuxLokiOpentelemetryPrometheusPythonTerraform
Reposted 11 Days AgoSaved
In-Office
Denver, CO, USA
75K-94K Annually
Mid level
75K-94K Annually
Mid level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
As a Customer Success Engineer, you will provide technical support for databases and cloud infrastructure, troubleshoot issues, optimize performance, and assist customers with cloud adoption best practices.
Top Skills: AnsibleClickhouseHelmKafkaKubernetesMongoDBMySQLNode.jsPHPPostgresPythonRedisTerraform
Reposted 11 Days AgoSaved
In-Office
Seattle, WA, USA
75K-94K Annually
Mid level
75K-94K Annually
Mid level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Customer Success Engineer - Database assists customers with technical support for databases and cloud infrastructure, optimizing performance, troubleshooting issues, and providing best practices for database architectures.
Top Skills: AnsibleClickhouseHelmKafkaMongoDBMySQLNode.jsOpensearchPHPPostgresPythonRedisTerraform
Reposted 11 Days AgoSaved
In-Office
Boston, MA, USA
75K-94K Annually
Mid level
75K-94K Annually
Mid level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Customer Success Engineer will support strategic accounts with database technologies and cloud infrastructure, troubleshoot issues, optimize performance, and design scalable database architectures. This role includes collaboration with engineering teams and participating in incident response.
Top Skills: AnsibleAWSAzureClickhouseGCPHelmKafkaMongoDBMySQLNode.jsPHPPostgresPythonRedisTerraform
Reposted 11 Days AgoSaved
In-Office
Hyderabad, Telangana, IND
Mid level
Mid level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Customer Success Engineer II provides high-touch support for database and cloud infrastructure, troubleshooting issues and optimizing performance while guiding customer best practices and collaborating cross-functionally with team members.
Top Skills: AnsibleClickhouseCloud InfrastructureHelmKafkaLinuxMongoDBMySQLPostgresRedisTerraform
Reposted 11 Days AgoSaved
In-Office
Austin, TX, USA
75K-94K Annually
Mid level
75K-94K Annually
Mid level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Customer Success Engineer will provide technical support for database and cloud infrastructure issues, collaborating with customers to optimize performance and guide best practices.
Top Skills: AnsibleClickhouseHelmKafkaMongoDBMySQLNode.jsOpensearchPHPPostgresPythonRedisTerraform
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
112K-169K Annually
Senior level
112K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 11 Days AgoSaved
Easy Apply
Hybrid
San Francisco, CA, USA
Easy Apply
125K-172K Annually
Senior level
125K-172K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.
Top Skills: Ai/MlAutomationDevOpsIt Enterprise ArchitecturePagerduty Products
Reposted 11 Days AgoSaved
Remote or Hybrid
Barcelona, Cataluña, ESP
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr Technical Account Manager, you'll provide expert solutions for Dynatrace products, mentor team members, and engage with customers to enhance product usage and satisfaction. You'll strategize technical objectives and drive customer success through effective communication and training.
Top Skills: AjaxAnsibleApacheAWSAzureBmcChefCloud FoundryCSSDynatraceGCPHTMLIisJavaJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetServicenowWeblogicWebsphere
Reposted 11 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
72K-102K Annually
Junior
72K-102K Annually
Junior
Healthtech • Information Technology • Software • Telehealth
As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.
Reposted 12 Days AgoSaved
Remote or Hybrid
São Paulo, BRA
Mid level
Mid level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Specialist in Customer Success will engage with stakeholders to enhance customer satisfaction, grow business opportunities, and ensure technical readiness for Mastercard's network products.
Top Skills: Business IntelligenceCybersecurityData AnalyticsPayments Technology
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12 Days AgoSaved
Hybrid
Bogotá, Bogotá, D.C., COL
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Manage a large portfolio of customers in a shared environment, resolve inbound inquiries via 1:1 engagements, analyze trends to author self-service content, collaborate with internal teams, and use automation and generative AI to drive adoption and efficiency.
Top Skills: Coupa AiCoupa Business Spend Management (Bsm)CRMCs PlatformsGenerative Ai (Gemini)Ticketing SystemsWorkflow Automation
Reposted 12 Days AgoSaved
In-Office
Seoul, KOR
Junior
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage relationships with SME customers to drive product adoption, re-engage inactive accounts, identify upsell/cross-sell opportunities, analyze usage data for insights, and collaborate with internal teams to resolve issues and improve customer experience.
Top Skills: Salesforce
Reposted 12 Days AgoSaved
In-Office
2 Locations
Junior
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage a portfolio of SME customers in Vietnam to drive product adoption, retention, and growth. Build trusted customer relationships, identify upsell opportunities using usage data, educate on Airwallex products, advocate customer needs internally, and execute retention initiatives. Work cross-functionally with sales, product, operations, marketing, and strategy. Onsite in Hanoi or Ho Chi Minh City.
Top Skills: AirwallexCRM
Reposted 12 Days AgoSaved
In-Office
New York, NY, USA
140K-190K Annually
Junior
140K-190K Annually
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own growth for a portfolio of 1,000+ SME customers using data-driven insights and automation to drive product adoption, engagement, and revenue. Develop lifecycle journeys, monitor intent signals and usage trends, run one-to-many campaigns, identify friction in the customer journey, and work cross-functionally to improve operations and expand customers.
Reposted 12 Days AgoSaved
In-Office
Shanghai, Shanghai Municipality, Shanghai, CHN
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage and grow enterprise cross-border payment clients by monitoring transactions, resolving issues (pricing, KYC/KYB, monitoring), providing data-driven optimization, collaborating with product/R&D, staying compliant with industry regulations, and driving product/process improvements to uncover new business opportunities.
Reposted 12 Days AgoSaved
Hybrid
New York, NY, USA
100K-140K Annually
Junior
100K-140K Annually
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage onboarding, implementation, and activation for enterprise clients. Project-manage feature rollouts, serve as escalation point, monitor usage and SLAs, ensure correct invoicing, and proactively identify and resolve issues while collaborating across Sales, Support, Billing, and Technical teams.
Top Skills: Google LookerGoogle SuiteSalesforce CRMSequelZendesk
12 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
80K-107K Annually
Mid level
80K-107K Annually
Mid level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
Manage a high-volume small-market book (50-75 accounts, ≤250 lives) to drive engagement, satisfaction, and retention. Own day-to-day client and broker relationships, track KPIs, execute engagement plans, manage concurrent projects, triage issues cross-functionally, lead client meetings and presentations, and travel up to 20% for in-person sessions.
Reposted 6 Days AgoSaved
In-Office
Paris, Île-de-France, FRA
55K-66K Annually
Mid level
55K-66K Annually
Mid level
Information Technology • Cybersecurity
As a Customer Success Manager, you will manage a portfolio of Mid-Market clients, focusing on retention and growth, while helping clients utilize cybersecurity products effectively.
Top Skills: Account ManagementCustomer SuccessCybersecurity
Reposted 6 Days AgoSaved
Hybrid
Berlin, DEU
Mid level
Mid level
Greentech • Software
The Strategic Customer Success Manager drives customer relationships, project delivery, expansion opportunities, and cross-functional collaboration to enhance value in regenerative agriculture programs for leading food and agribusiness companies.
Top Skills: Account ManagementCustomer SuccessEnterprise Project Delivery
Reposted 7 Days AgoSaved
Remote
United States
152K-187K Annually
Senior level
152K-187K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills: Customer SuccessEnterprise SaasHealthtech
Reposted 12 Days AgoSaved
Remote or Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Lead Customer Success Manager, you will drive customer adoption of Dynatrace, build executive relationships, manage risks, and ensure long-term value for enterprise clients in India.
Top Skills: AWSAzureGCPKubernetes
12 Days AgoSaved
Remote or Hybrid
Toronto, ON, CAN
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead customer retention and adoption for ServiceNow customers by identifying churn risk, partnering with Sales on adoption/retention plans, advising on governance and SLA issues, and improving customer satisfaction through consulting, project oversight, and executive engagement.
Top Skills: AIAi-Powered ToolsServicenow
12 Days AgoSaved
Remote or Hybrid
United Kingdom
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Manage a portfolio of SaaS accounts to drive renewal and expansion by building account-specific relationship frameworks, success plans, and stakeholder engagement. Act as trusted advisor, protect revenue, mitigate churn, meet retention and CSAT/NPS KPIs, enable product adoption, and collaborate cross-functionally with Product, Development, Marketing, and Sales.
Top Skills: Ai ToolsAsanaChurnzeroSalesforceSFDCWeb-Based Technologies
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