Customer Success - Associate Project Lead

Posted 2 Days Ago
Be an Early Applicant
Durham, NC, USA
In-Office
Junior
Healthtech • Information Technology • Biotech • Pharmaceutical
The Role
The Associate Project Lead will manage client relationships, coordinate project activities, communicate updates, and mentor project coordinators.
Summary Generated by Built In

Position Overview:

We are seeking an Associate Project Lead based in RTP, NC with a few years of demonstrated success managing projects. As an Associate Project Lead, you will serve as the primary liaison between our biotech/pharma clients and end-users at clinical testing sites and laboratories globally. Your responsibilities will encompass establishing and nurturing relationships, as well as overseeing various tasks and milestones across multiple concurrent studies. This role entails orchestrating day-to-day operations and facilitating seamless interactions among internal and external stakeholders to guarantee the successful execution of each project lifecycle.

We are looking for candidates who are detail-oriented, proactive, and thrive in a fast-paced, dynamic environment. Ideal candidates will demonstrate a passion for client service, possess the ability to quickly grasp new concepts, execute tasks with precision, and exhibit excellent organizational and communication skills.

What You’ll Do:

  • Cultivate and maintain relationships with TruTechnologies' clients and users.

  • Coordinate activities and interactions among diverse groups, both internally and externally, across multiple simultaneous projects.

  • Communicate updates to clients and manage effectively to drive timely project success.

  • Collaborate closely with site staff and pharma employees to ensure seamless implementation and prompt issue resolution.

  • Identify and mitigate risk factors to ensure successful deployments.

  • Report directly to the Implementation Leadership team and mentor/manage less experienced Project Coordinators

What You’ll Need:

  • 2 + years of experience managing/leading projects and driving commercial results

  • Ability to effectively manage multiple projects concurrently with meticulous attention to detail.

  • Exceptional communication skills, both verbal and written.

  • Demonstrated proficiency in coordinating actions across diverse groups of individuals.

  • A keen enthusiasm for leveraging new technology to drive innovation and progress.

  • Bachelor’s Degree.

What You’ll Get:

  • Exposure to all facets of building a rapidly growing technology company.

  • Direct engagement with TruTechnologies' seasoned leadership team.

  • Opportunity to contribute to major decision-making processes.

  • Involvement in transforming sample tracking and advancing clinical research.

  • Prospects for career advancement and personal development as the company expands.

Skills Required

  • 2+ years of experience managing/leading projects
  • Bachelor's Degree
  • Exceptional communication skills, both verbal and written
  • Demonstrated proficiency in coordinating actions across diverse groups
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
0 Employees
Year Founded: 2018

What We Do

TruTechnologies is the leading provider of real-time clinical trial oversight, focused on enabling timely, high-quality data and mitigating risks in drug development.

Similar Jobs

Cox Enterprises Logo Cox Enterprises

Search Engine Optimization Specialist

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
22-33 Hourly

Pluralsight Logo Pluralsight

Product Manager

Edtech • Information Technology • Software
Remote or Hybrid
USA
1000 Employees
106K-139K Annually

TransUnion Logo TransUnion

Managers

Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Remote or Hybrid
United States
13000 Employees

Lowe’s Logo Lowe’s

Corporate Pilot

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Hybrid
Charlotte, NC, USA
300000 Employees

Similar Companies Hiring

Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account