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Underwrite residential mortgage applications across Conventional, Non-QM, and DSCR programs. Analyze credit, income, assets, employment, collateral, and risk; perform complex income and DSCR calculations; verify regulatory and investor compliance; issue loan decisions; review conditions and documentation; communicate requirements to stakeholders; support audits and quality control; and manage a high-volume pipeline while meeting deadlines.

Conduct outbound calls to prospective and existing customers, identify needs, promote products and services, and drive sales conversions. Responsibilities include upselling, cross-selling, objection handling, resolving queries, documenting interactions in CRM systems, routing specialized requests, and meeting sales, quality, productivity, and customer satisfaction targets. The role requires flexible availability for night and rotational shifts and may include voice or chat support.

Reviews US residential mortgage applications and supporting documents, analyzing borrower income, credit, assets, liabilities, employment, property value, and collateral. Performs Non-QM and DSCR scenario reviews, validates funds and discrepancies, applies underwriting guidelines, documents conditions in loan origination systems, and makes independent lending decisions. Collaborates with processors, communicates loan status, ensures regulatory compliance, and prepares pipeline, aging, and reconciliation reports.

Provides customer support and issue resolution across social media, online communities, forums, review sites, and other digital channels. Responds empathetically, troubleshoots basic issues, guides customers to appropriate support, manages escalations, monitors sentiment, identifies trends, supports Voice of the Customer initiatives, and protects brand reputation and customer privacy. Requires strong written communication, Spanish fluency, basic English, social media expertise, and familiarity with CRM and ticketing systems.

Processes and validates vendor invoices, resolves PO and pricing discrepancies, handles travel and expense claims, supports vendor master data, reconciles supplier statements, responds to supplier and employee queries, and collaborates with finance and procurement stakeholders to maintain accurate and compliant payment operations.

Manages German pre-payroll activities, ensuring compliance with labor regulations and accurate records. Responsibilities include resolving payroll discrepancies, processing exceptions and one-off payments, maintaining audit documentation, forecasting payroll expenses, reconciling time data, and preparing reports and dashboards. The role collaborates with HR, finance, and other stakeholders to meet deadlines and improve payroll processes.

Handle inbound customer calls for a telecommunications provider, resolving issues involving services, billing, SIM cards, top-ups, and roaming. Provide accurate information, troubleshoot basic problems, document interactions, and pursue first-contact resolution while maintaining empathy and professionalism. The role requires Norwegian and English proficiency, strong communication skills, computer literacy, and the ability to use multiple systems. Previous customer service, BPO, telecommunications, CRM, or ticketing experience is preferred but not required.

Handle customer support responsibilities as a Call Center Representative for English-speaking customers. The role is open to graduates and dropouts with B2–C1 English proficiency and includes fully paid training, transportation, and medical insurance.

Provides customer support by handling inquiries, resolving issues, delivering tailored solutions, and maintaining customer satisfaction. The role requires efficient and empathetic communication, problem-solving, active listening, attention to detail, professional phone etiquette, and flexibility for night and overnight shifts. It is a full-time, on-site position in Cairo with paid training, transportation, insurance, and career growth opportunities.

Leads SAP FICO solution design, configuration, testing, integration, migration, cutover, and post-go-live support. Specializes in Funds Management and Asset Accounting, with additional expertise in General Ledger, AP, AR, Bank Ledger, Cost Center and Internal Order Accounting. Coordinates integration with MM, SD, PS, and PM, partners with ABAP developers, produces functional documentation, and guides stakeholders through requirements, gap analysis, and best-practice recommendations.