Top Tech Jobs & Startup Jobs

Reviews and underwrites U.S. residential mortgage applications by analyzing borrower income, credit, assets, liabilities, employment, property value, and loan documentation. Evaluates Non-QM and DSCR scenarios, validates financial information, identifies discrepancies and risk, documents conditions in the loan origination system, makes independent underwriting decisions, communicates loan status, and prepares pipeline and aging reports while ensuring regulatory and company compliance.

Handle inbound phone calls from customers and delivery drivers regarding shipping, packages, orders, delivery coordinates, lost packages, directions, access codes, and self-service options. Resolve concerns, document incidents, transfer or escalate calls, follow scripts and confidentiality procedures, and maintain professional communication. The role requires strong English communication, typing accuracy, computer literacy, empathy, and adherence to defined processes. Freshers and experienced candidates may apply.

Manages a BPO team’s performance against customer experience metrics, including resolution and CSAT. Responsibilities include call listening, behavioral coaching, root-cause analysis, action plans, audits, attendance monitoring, client performance presentations, continuous improvement, employee engagement, morale building, and retention support.

Provide customer support through email, chat, and phone in German and English. Resolve inquiries efficiently, follow policies and processes, make independent decisions, and maintain a professional, empathetic customer-focused approach. Manage multiple tasks in a fast-paced environment while adapting to organizational changes and new procedures.

Designs, implements, tests, integrates, and maintains operating system platforms. Owns Windows XP, 7, 10, and 11 builds; manages OS migrations and troubleshooting; and uses Python, Microsoft Deployment Tool, and virtual machines. The role also applies AI to reduce repetitive manual work and improve accuracy.

Provides customer-facing technical support for Actimize software, investigating and reproducing issues, analyzing configurations and customizations, installing and configuring solutions, debugging Java-based applications, documenting interactions, and collaborating with customers and higher-tier teams to resolve incidents within SLA.

Provide legal support across Egypt and the UAE, focusing on commercial contracts, outsourcing transactions, technology agreements, corporate matters, regulatory compliance, and operational legal issues. Draft and negotiate agreements with multinational customers, vendors, and suppliers; advise cross-functional teams; manage board and corporate secretarial matters; and support regional expansion and business operations.

Monitor customer support transactions, identify quality improvement opportunities, analyze customer feedback and survey data, and perform root-cause analysis. Provide coaching, feedback, training, and workshops for team members while participating in calibrations, client initiatives, pilots, and working groups. Maintain process knowledge, share best practices, support continuous performance improvement, and provide rotating weekend coverage.

Designs, implements, and supports enterprise LAN, WAN, WLAN, SD-WAN, cloud, and hybrid-cloud networks. Provides Tier 2/3 incident support, root cause analysis, network security implementation, monitoring, maintenance, and compliance support. Leads network upgrades, migrations, modernization, and related technical projects while coordinating vendors and stakeholders. Develops architecture documentation, implementation plans, and testing strategies, and mentors junior engineers.

Monitor customer support transactions, identify quality gaps, analyze customer feedback and survey data, conduct root-cause analysis, and drive performance improvements. Provide coaching, feedback, training, workshops, and calibration support for team members and stakeholders. Maintain process knowledge, share best practices, participate in client initiatives, and provide rotating weekend coverage.