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Manages the Revenue Services education program, including curriculum development, onboarding, trainer development, e-learning, policy creation, training delivery, and education tracking. Oversees education staff, hiring, scheduling, performance reviews, and program execution across facilities. Collaborates with Revenue Services leadership, Learning and Education, IS, and vendors. Maintains Oracle education records, supports Epic workflow-change education, creates reports and materials, and ensures annual Revenue Cycle training compliance.

Leads enterprise transformation initiatives from strategy through execution, managing a portfolio exceeding $150 million in net operating income impact. Develops transformation roadmaps, business cases, operating models, risk plans, and benefits realization strategies. Advises healthcare leaders through complex organizational change, provides data-driven recommendations, facilitates cross-functional collaboration, and oversees project governance, financial reporting, stakeholder readiness, and integrated work plans.

Leads complex, integrated marketing initiatives supporting organizational growth and strategic priorities. Develops enterprise campaigns, advises executive, operational, and physician leaders, applies consumer insights and analytics, strengthens brand and marketing processes, collaborates across communications and digital teams, and mentors marketing strategists.

The Oracle Systems Architect is responsible for designing, implementing, and maintaining Oracle applications and data infrastructure, aligning technical solutions with business needs, and ensuring performance standards are met.