Top Tech Jobs & Startup Jobs

Work alongside a Senior Product Designer on the Direct Suite to deliver end-to-end product design work. Contribute to UI/UX tasks, user research, prototyping, design system updates, ideation, and cross-functional collaboration while using design and AI tools. Own a project from discovery through handover and present findings to stakeholders.

Sell Deliverect's platform to mid-market restaurants in the UAE by managing the full sales cycle from outreach to contract signature. Build and maintain a pipeline through calls, emails, LinkedIn, and face-to-face meetings; perform current-state vs. future-state analyses; handle objections; collaborate with Partnerships and Implementation teams; and maintain CRM for forecasting and pipeline accuracy.

Manage a mixed book of enterprise accounts to drive product adoption, retention, and upsell. Monitor usage, resolve escalations, advocate product improvements, collaborate cross-functionally, and use data to improve customer health and renewals.

Serve as primary contact for new clients to guide onboarding and activation of Deliverect platform across NOAM and LATAM. Lead location onboarding, channel activation, menu setup, integrations migration, training, and partner coordination while working with Project and Account Managers to ensure smooth implementations and customer success.

Lead and upskill a BillingOps team in Casablanca, drive billing process governance, and architect AI-driven automation of billing workflows. Serve as technical liaison to global Engineering, AI, RevOps, and Finance teams, ensure operational reliability, implement KPIs and reporting, and lead process improvements to scale finance operations.

Manage full sales cycle for mid-market restaurant customers, build and convert an outbound pipeline, conduct needs analyses, present tailored SaaS/API solutions, close deals, and hand off clients for implementation while maintaining CRM and forecasts.

Manage a portfolio of B2B SaaS customers post-sale to drive renewals, upsells, retention and expansion. Serve as main customer contact, run QBRs, lead projects, collaborate cross-functionally, and resolve mid-level escalations to maximize lifetime value.

Serve as first point of contact for customers across chat, email, and phone; troubleshoot technical and administrative issues, escalate to SMEs, collaborate with cross-functional teams, manage urgent off-hour incidents, follow processes, and ensure timely ticket resolution and excellent customer experience.

Develop and maintain core backend services powering the API-first platform. Build API integrations with POS and delivery apps, design scalable data/reporting algorithms, implement M2M authorization, anticipate and mitigate performance issues, write tests, participate in code reviews, mentor developers, and collaborate closely with product, customer success, and technical account teams.

Build and ship an AI-augmented internal ProdOps platform: design, implement, and deploy integrations with Productboard, Jira, Confluence, and Slack; create LLM-powered features and AI agents; work with PMs, document architecture and runbooks, and demo progress regularly.