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Manage and process vehicle warranty claims: research warranty issues, prepare and submit warranty documentation, monitor repair authorisations, handle customer warranty inquiries, update warranty databases, prepare audit documents, and maintain warranty parts store per OEM specifications.

The Diagnostic Support Engineer monitors DTC/CAN parameters, provides customer support, manages escalations, and coordinates vehicle issue resolutions with dealers.

The Diagnostic Support Engineer monitors DTC and CAN parameters, provides customer assistance, manages escalations, and coordinates with dealers to resolve issues.

The Frontline Sales Consultant engages with clients to identify needs, conduct presentations, maintain relationships, close sales deals, and exceed targets while providing exceptional service.

Sell and support bpro products to OEM dealerships, independent installers, and fleets. Conduct frequent dealer visits and calls, provide training, technical support, merchandising and promotions, submit daily sales reports using TrackIT and Excel, recommend product/pricing opportunities, coordinate with Mopar and Field personnel, and manage territory sales activities with heavy overnight travel.

Manage tolls, citations, and driving records for a nationwide vehicle lease fleet. Research and process violations, reconcile payments, maintain driver data in SAP, coordinate training, support compliance, reporting, audits, and liaise with internal teams and external vendors to ensure accountability and program accuracy.

Develop, test and maintain scalable Java and/or .NET (C#) applications, integrations and APIs; build and maintain Power BI reports and data models; support CI/CD, troubleshooting, performance tuning, documentation and Agile delivery while following security and quality standards.

Perform on-site and remote automotive technical missions to diagnose and resolve complex electrical/electronic and multiplexing faults, use OEM diagnostic tools for guided diagnostics and reprogramming, produce technical reports, coach technicians, feed lessons into knowledge bases, and manage case lifecycle and mission logistics to reduce vehicle downtime.

Produce 4-5 short (≈1 min) videos monthly, design corporate newsletters, SOP visuals and event branding, and develop basic interactive e-learning modules using Articulate. Travel ~10 days/month to capture footage and coordinate with training leads.

The Sales Director will focus on acquiring new clients and developing existing accounts, primarily within the automotive consulting sector. Responsibilities include market research, client relationship management, project execution, and leveraging insights to drive sales growth.