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Lead partner modernization projects to migrate legacy systems into the ConnectWise platform. Own planning, timelines, budgets, risk mitigation, stakeholder communication, reporting, resource allocation, adoption milestones, kickoffs, handoffs, and escalation management. Coordinate cross-functional teams to ensure successful onboarding, platform adoption, and transition to Partner Success.

Own development of the x360Sync macOS agent: design, implement, and maintain features in C++, integrate macOS-native components with Swift/Objective-C, debug production issues, participate in architecture discussions, write tests and documentation, collaborate with cross-functional teams, and improve engineering standards and tooling.

The Software Test Engineer II creates and maintains automated tests, collaborates with engineering teams for product quality, and troubleshoots bugs in a disciplined agile environment.

The Senior Software Engineer I develops quality software, partners with cross-functional teams, and maintains high coding standards while focusing on software deliverables.

Drive new partner acquisition and expand existing accounts by owning the full sales cycle—from prospecting to close—building a high-quality pipeline, negotiating deals, meeting revenue targets, and collaborating cross-functionally to ensure successful implementations and partner satisfaction.

Manage and grow a portfolio of MSP/TSP/cybersecurity partners (40-80 accounts). Drive revenue, MRR retention, and solution adoption through consultative selling, pipeline management, forecasting, and cross-functional collaboration to ensure partner success.

Manage partner relationships to maximize value from the ConnectWise platform, drive adoption and renewals, identify expansion opportunities, resolve escalations, create scalable playbooks, and collaborate cross-functionally. Provide analysis, coaching, and subject matter expertise while traveling to partner sites and industry events.