Regional Sales Manager

Posted 2 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
In-Office
Mid level
Software
The Role
Manage and grow a portfolio of MSP/TSP/cybersecurity partners (40-80 accounts). Drive revenue, MRR retention, and solution adoption through consultative selling, pipeline management, forecasting, and cross-functional collaboration to ensure partner success.
Summary Generated by Built In

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!



ConnectWise is seeking a results-driven Regional Sales Manager to manage and grow a portfolio of strategic partners within the Managed Service Provider (MSP), Technology Service Provider (TSP), and cybersecurity ecosystem. This role is responsible for driving revenue growth, retaining recurring revenue, strengthening partner relationships, and identifying new opportunities to expand adoption of ConnectWise solutions.

The ideal candidate is a consultative sales professional with strong account management skills, proven success in quota attainment, and the ability to build trusted advisor relationships with partner organizations.

What You'll DoPartner Relationship Management
  • Manage a portfolio of 40–60 strategic partners, acting as their primary business advisor.
  • Build and maintain executive-level relationships to drive retention, growth, and customer satisfaction.
  • Conduct regular business reviews and identify opportunities for expansion and value creation.
  • Proactively engage partners to understand business goals and align ConnectWise solutions to their needs.
Revenue Growth & Retention
  • Achieve annual sales growth and Monthly Recurring Revenue (MRR) retention targets.
  • Drive both Sell-To and Sell-Through motions within assigned partner accounts.
  • Identify, qualify, and manage opportunities throughout the entire sales lifecycle.
  • Expand adoption of ConnectWise solutions through cross-sell and upsell strategies.
  • Maintain a healthy pipeline and accurate forecasting cadence.
Sales Execution
  • Manage opportunities from prospecting through close.
  • Execute solution-based and value-driven sales methodologies.
  • Negotiate pricing, contract terms, and implementation requirements.
  • Ensure opportunities meet company standards for margins, pricing, and contractual terms.
Cross-Functional Collaboration
  • Partner with Customer Success, Support, Product, Marketing, Finance, and Operations teams to deliver exceptional partner experiences.
  • Advocate for partners internally and help ensure timely resolution of business needs.
  • Collaborate across departments to increase customer satisfaction and accelerate growth initiatives.
What Success Looks Like
  • Successfully managing 80+ partner accounts.
  • Achieving revenue growth and retention goals.
  • Consistently maintaining accurate sales forecasts and pipeline hygiene.
  • Generating an average annual contract value of approximately $35K per transaction.
  • Managing sales cycles averaging 45–60 days.
  • Building long-term strategic relationships that increase partner engagement and revenue.
Required Qualifications
  • Sales, account management, partner management, or business development experience.
  • Proven track record of exceeding revenue and retention targets.
  • Experience managing a book of business with multiple accounts simultaneously.
  • Strong negotiation, forecasting, and pipeline management skills.
  • Excellent communication, presentation, and relationship-building capabilities.
  • Ability to manage complex projects independently with limited supervision.
  • Experience leveraging CRM and sales engagement tools such as Salesforce and Outreach.
Preferred Qualifications
  • Experience within the MSP, TSP, SaaS, cybersecurity, or IT services industries.
  • Knowledge of channel sales and partner-led go-to-market motions.
  • Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.

Skills Required

  • Sales, account management, partner management, or business development experience
  • Proven track record of exceeding revenue and retention targets
  • Experience managing a book of business with multiple accounts simultaneously
  • Strong negotiation, forecasting, and pipeline management skills
  • Excellent communication, presentation, and relationship-building capabilities
  • Ability to manage complex projects independently with limited supervision
  • Experience leveraging CRM and sales engagement tools such as Salesforce and Outreach
  • Experience within the MSP, TSP, SaaS, cybersecurity, or IT services industries
  • Knowledge of channel sales and partner-led go-to-market motions
  • Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience)

ConnectWise Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ConnectWise and has not been reviewed or approved by ConnectWise.

  • Leave & Time Off Breadth Time off is positioned as a standout part of the package, including “Flexible Time Off,” “Flex Friday’s,” and frequent references to an “Unlimited PTO” approach that is valued for flexibility.
  • Healthcare Strength Core medical, dental, and vision coverage is consistently included, with additional items like life insurance and pre-tax accounts such as HSA contributions; some descriptions also indicate a possibility of fully covered employee medical premiums in certain cases.
  • Retirement Support Retirement and longer-term financial benefits are present through a 401K/retirement plan and an employee stock purchase plan, which strengthens the overall rewards package beyond base salary.

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The Company
HQ: Tampa, FL
2,422 Employees
Year Founded: 1982

What We Do

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.

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