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The role involves developing quantitative models for fixed income instruments, conducting empirical research, and managing large datasets to generate actionable insights while collaborating across teams.

Drive revenue growth by acquiring, negotiating, and managing strategic data redistribution partnerships. Build pipeline, lead complex commercial negotiations, collaborate with legal/compliance/product teams, manage renewals and expansions, maintain executive relationships, forecast revenue in CRM, and provide market intelligence to inform product and leadership decisions.

Provide bilingual (Japanese/English) client support across DTCC products via phone, email, and portal; troubleshoot, escalate, and coordinate resolutions with cross-functional teams. Monitor incidents, maintain case records and knowledge articles, support releases and UAT, and drive process improvements to maximize client satisfaction and first-call resolution.

Lead enterprise ServiceNow product strategy and roadmap across ITSM/ITOM/ITAM domains. Define service architecture, CMDB/CSDM governance, and catalog design. Own backlog, prioritization, stakeholder engagement, and KPIs to drive adoption, data quality, platform sustainability, and value realization. Guide engineering teams on configurations, integrations, and platform best practices.

Lead and stabilize business-critical production applications by resolving incidents, driving root-cause analysis, executing DR and deployment plans, updating runbooks, automating monitoring, and collaborating with development and audit teams to reduce risk and improve resiliency.

Design, build, and maintain Java-based, Selenium-driven automation frameworks for UI, API, and backend testing. Develop reusable Java components, implement POM and test patterns, integrate suites into CI/CD (Jenkins/Bitbucket), perform database validation (JDBC/JPA/SQL), debug and optimize flaky tests, and collaborate with engineers and DevOps to embed quality across the SDLC.

Contribute to quality engineering by designing, executing, and automating functional, integration, and regression tests across UI, API, database, and file-based workflows. Maintain traceability, integrate tests into CI/CD pipelines, validate regulatory/reporting flows, and collaborate with engineers and product owners to ensure secure, compliant software delivery.

The Lead Platform Engineer will design and manage large-scale AWS and Azure network infrastructures, ensuring security and reliability while supporting enterprise applications and critical workloads.

The Associate Director of Application Support Engineering leads reliability and performance of systems, implements monitoring solutions, manages incidents, and collaborates on automation with development teams.

Lead software development projects focusing on application design, development, and implementation, ensuring compliance with performance and security requirements while collaborating with cross-functional teams.