Business Systems Analyst

We are seeking a dynamic and detail-oriented Business Analyst (BA) to support our Cloud Product Enablement initiatives. This role will serve as a critical liaison between business stakeholders, cloud engineering teams, and product owners to drive the successful delivery and adoption of cloud-based services and platforms across the enterprise.
The ideal candidate will possess a strong understanding of cloud technologies (AWS, Azure), business process analysis, and enablement strategies. This role is pivotal in ensuring that cloud products are effectively integrated, adopted, and aligned with business objectives.

Your Primary Responsibilities:

• Collaborate with Product Owners, Cloud Engineers, and Delivery Leads to define and document business and technical requirements for cloud enablement initiatives.
• Collaborate with Architecture teams to ensure alignment of cloud enablement solutions with enterprise architecture standards and strategic direction.
• Collaborates with PO and squad on backlog item refinement to foster a shared understanding of what the product is supposed to do
• Lead the decomposition of technical designs (TDs) into actionable workstreams, including service decomposition, network connectivity, and security pattern documentation.
• Support the development and refinement of the Cloud Enablement Operating Model, including product ownership, adoption planning, and financial management frameworks.
• Facilitate workshops and working sessions to gather requirements, validate assumptions, and align stakeholders across business lines.
• Drive the creation and maintenance of enablement documentation, including workflows, service catalogs, and training materials.
• Working with key stakeholders to identify areas for improvement and optimization
• Ensure compliance with cloud baseline security standards and support the implementation of global rule patterns in collaboration with Security, Middleware, Engineering teams, etc. 
• Partner with PO and stakeholders to incorporate feedback into the backlog
• When applicable, create documentation for stakeholders and/or provide information for others to create documentation (e.g. training materials, specs, technical/functional design, etc.)
• Work with engineers & peers to communicate status, escalate roadblocks and work with support teams to perform as needed troubleshooting
• Act as an expert on cloud enablement processes, providing guidance and support to cross-functional teams.

Qualifications:

• Minimum of 3 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• 2-3+ years of experience as a Business Analyst, preferably in cloud enablement, infrastructure delivery, or enterprise IT environments.
• Strong knowledge of cloud platforms (AWS, Azure) and cloud service lifecycle management.
• Familiarity with Agile techniques and tools – Scrum, Kanban, JIRA, and ServiceNow, etc.
• Excellent analytical, communication, and stakeholder management skills.
• Familiarity with financial tracking for cloud consumption and cost optimization strategies is a plus.
• Experience working in a regulated financial services environment.
• Understanding of cloud security frameworks and governance processes.
• Ability to work in a fast-paced, cross-functional team environment.
• Proactivity follow-through with a strong focus on continuous improvement 
• Ability to prioritize and focus on most urgent tasks & work in a fast-paced IT environment
• Comfortabe working closely with team management to review approaches and requirements that solve the business problem
• Passion for enablement, process improvement, and driving adoption of new technologies.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.