Top Tech Jobs & Startups Jobs

Responsible for collecting and delivering customer feedback insights to improve customer and employee satisfaction. Develop and manage customer experience improvement roadmaps, track progress, and test customer and employee delight initiatives. Collaborate with cross-functional teams to enhance the use of Gainsight technology. Create training materials, conduct customer outreach, and manage outreach efforts. Supervisory responsibilities not required. Requires strong project management skills, communication skills, and ability to work in a dynamic environment.

Provide tax and legal expertise for software products, research and interpret tax laws, maintain tax content, conduct quality assurance, and support customer inquiries. Develop tax content, analyze legislative activities, and contribute to strategic projects. Requires research and analytical skills, ability to learn technical information quickly, and effective communication skills.

Responsible for designing, developing, and maintaining SAP applications using ABAP coding. Collaborate with cross-functional teams and ensure seamless operation and functionality of SAP solutions. Provide leadership and mentorship to junior team members. Promote continuous improvement and identify process inefficiencies for quality improvements.