Principal AI Engineer

Reposted 2 Months Ago
Hiring Remotely in USA
Remote
160K-208K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Empowering Global Commerce with Trusted Innovative Tax Technology Solutions.
The Role
Lead design and implementation of the enterprise AI orchestration and retrieval platform: build MCP servers, define tool-surface and multi-agent patterns, design RAG systems and chunking, implement routing/context/window management and observability, set evaluation and safety standards, onboard product teams, and mentor engineers to raise orchestration and retrieval maturity.
Summary Generated by Built In

Job Description:

The Principal AI Engineer provides technical leadership in the design, development, training, orchestration, and operationalization of enterprise AI systems. This role defines strategy and technical standards across traditional AI/ML models, large language models, model training and fine-tuning, data and retrieval systems, and agentic AI architectures. The Principal AI Engineer remains deeply hands-on while partnering across product and platform teams to build scalable, reliable, secure, and high-quality AI capabilities.

 

Essential Job Functions and Responsibilities

  • Define and own technical strategy across enterprise AI systems, spanning traditional AI/ML models, large language models, model training and fine-tuning, retrieval, orchestration, and agentic AI.
  • Design, train, fine-tune, evaluate, and optimize traditional AI/ML models and large language models using parameter-efficient techniques (e.g., QLoRA, LoRA, PEFT) and full fine-tuning where warranted.
  • Design orchestration and abstraction layers that connect LLMs to enterprise tools, data, APIs, and specialized sub-agents while decoupling product teams from underlying models and providers.
  • Design, build, and operate MCP (Model Context Protocol) servers and establish standards for how AI tools and capabilities are defined, exposed, versioned, and consumed.
  • Design and optimize retrieval (RAG) systems, including chunking strategies, embedding models, vector stores, hybrid/keyword search, re-ranking, and context assembly.
  • Design and optimize data pipelines for ingestion, cleaning, labeling, feature engineering, storage, versioning, and reuse of training, validation, and test datasets.
  • Build reproducible AI/ML pipelines and establish standards for experiment tracking, dataset management, model versioning, checkpoints, metrics, and evaluation.
  • Define evaluation methodologies and benchmarks across model, retrieval, and orchestration quality, including regression testing, retrieval precision/recall, tool-selection accuracy, task success, latency, and cost.
  • Build routing, context-window management, memory, observability, and tracing strategies for multi-step and agentic AI workflows.
  • Establish practices for AI data governance, lineage, quality, licensing/consent, PII handling, safety, guardrails, authentication, and access control.
  • Partner with product and platform teams to operationalize AI capabilities, onboard tools and agents, and transition trained and fine-tuned models into production.
  • Mentor engineers, establish technical standards and best practices, and raise AI engineering maturity across teams.

 

Knowledge, Skills, and Abilities

  • Strong hands-on experience designing, training, fine-tuning, and deploying traditional AI/ML models and large language models in production environments.
  • Deep experience with parameter-efficient fine-tuning (QLoRA, LoRA, PEFT), quantization, model evaluation, and the tradeoffs between fine-tuning approaches.
  • Deep hands-on experience with LLM orchestration, agentic AI patterns, MCP servers, tool/function calling, and frameworks such as LangGraph, LlamaIndex, Semantic Kernel, or equivalents.
  • Deep experience with retrieval/RAG architectures, including chunking strategies, embeddings, vector databases, hybrid search, re-ranking, and context assembly.
  • Proficiency with ML/DL frameworks and libraries such as PyTorch, Hugging Face Transformers/PEFT/TRL, and scikit-learn.
  • Experience building and operating scalable data and AI pipelines and platforms using technologies such as Spark, Ray, dbt, or equivalents.
  • Strong understanding of AI/ML data management, including dataset storage architecture, versioning, lineage, governance, quality, and PII handling.
  • Experience with AI/ML evaluation, experiment tracking, reproducibility, observability, distributed training, and compute, cost, and latency optimization.
  • Ability to define enterprise AI strategy, architecture, technical standards, and best practices while remaining hands-on in code.
  • Strong stakeholder collaboration, technical leadership, mentoring, and problem-solving skills.

 

Education and Experience

  • Bachelor’s degree in Computer Science, Engineering, or related discipline; advanced degree in ML, AI, or Data Science preferred
  • 12 or more years of experience in AI/ML engineering, applied ML, or data engineering, with significant hands-on model training and fine-tuning

 

Disclaimer

The above statements describe the general nature and level of work performed in this role. Other duties may be assigned.


COMMENTS:

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.


Vertex Values: Together We Win

We're building a team of people who are passionate about making an impact for our customers and committed to how that impact is achieved. Our values define the behaviors, mindset, and culture that make Vertex a great place to grow and do meaningful work.


Play to Win or We Don't Play — If we choose to do something, we're choosing to do it because we plan to win. That mindset raises our bar on product quality, customer outcomes, and how we show up for one another.


Work As a Team, Putting the Customer At the Core — Our customers are our true north. Whatever your role, ask: how will this help a customer succeed today? We earn trust through outcomes, not promises.


Achieve Excellence With Integrity, Speed, and Agility — The market isn't slowing down. We'll move faster, adapt quickly, and never compromise on doing things the right way — for teammates, customers, and partners.


Innovate Boldly With a Growth Mindset — Progress demands smart risk. We'll try new approaches, learn fast, and keep pushing the boundaries — especially where AI can remove friction and unlock value.


Communicate with Care, Candor and Transparency — Honest, constructive conversations make us better. Let's speak plainly about what's working and what isn't and help each other improve.

Pay Transparency Statement:

US Base Salary Range: $159,600.00 - $207,500.00

Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.

In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.

Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.

*In no case will your pay fall below applicable local minimum wage requirements.

Skills Required

  • 12+ years of software/AI engineering experience building LLM orchestration, agents, and retrieval systems
  • Bachelor's degree in Computer Science, Engineering, or related discipline
  • Advanced degree (MS/PhD) in related field
  • Deep hands-on experience with LLM orchestration frameworks (e.g., LangGraph, LlamaIndex, Semantic Kernel)
  • Direct experience building MCP servers and tool/function-calling integrations
  • Deep experience with retrieval/RAG: chunking strategies, embeddings, vector databases, hybrid search, and re-ranking
  • Experience designing abstraction layers and platform APIs for multi-team use
  • Strong understanding of context-window management, prompt/context assembly, and cost/latency optimization
  • Experience with evaluation, observability, and tracing for agentic and retrieval systems
  • Ability to set strategy and standards while remaining hands-on in code; strong stakeholder collaboration and mentoring skills

Vertex, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertex, Inc. and has not been reviewed or approved by Vertex, Inc..

  • Leave & Time Off Breadth — Flexible time off, including unlimited vacation for some roles, paid volunteer time, bereavement leave, sabbaticals, and observed holidays is emphasized. Occasional company shutdowns further expand time-away options.
  • Parental & Family Support — Benefits span paid parental leave, adoption assistance, childcare support, fertility benefits, and structured return-to-work programs. Backup care and daycare tuition discounts reinforce family-focused support.
  • Retirement Support — A 401(k) with employer matching and immediate vesting anchors long-term savings. Profit sharing and defined contribution programs complement financial security offerings.

Vertex, Inc. Insights

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The Company
HQ: King of Prussia, PA
1,700 Employees
Year Founded: 1978

What We Do

The Trusted Leader in Tax Technology. We're Vertex (VERX). A pioneer in tax automation for more than 45 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply, and grow with confidence. Our collaborative, friendly culture is the foundation of everything we do and who we are. We're proud to be an employer guided by a common purpose by building trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains, and inspires talented professionals to achieve their full potential. We employ over 1,500 full-time professionals across three continents: US, Europe, and Brazil. Our software, content, and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide. We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions.

Why Work With Us

Innovative, agile, and growth-minded professionals thrive at Vertex. Our remote-first culture offers flexibility and connection, while our focus on indirect tax technology and global expansion creates real impact. With leadership development and a strong emphasis on well-being, careers flourish here.

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