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Prospect and prioritize warehouse and distribution targets, conduct high-volume outbound outreach (phone, email, social) to senior executives, book qualified intro meetings for Account Executives, communicate Loadsmart's digital solutions, craft compelling outbound messaging, and develop SaaS sales skills while contributing to a high-performance sales culture.

Audit and approve carrier payments, review and reconcile carrier documentation and bills, resolve billing discrepancies, manage high-volume carrier communications, analyze carrier aging reports, and collaborate to reduce DSO and DPO while maintaining accurate system records.

Sell Loadsmart's Opendock platform across the DACH region. Own full sales cycle from prospecting to onboarding, manage enterprise and mid-market pipelines, coordinate with account management, guide integrations/contracts/RFPs, and share customer feedback with Product and Engineering.

Identify high-volume business workflows and design, prototype, and ship AI agents and automated workflows using low-code/no-code LLM tooling. Run discovery with stakeholders, maintain a prioritized automation backlog, enable teams through workshops, templates, and training, and deliver production-ready solutions with documentation and handoffs.

Design and run a tech-touch account management program for high-volume SaaS accounts. Own adoption, health monitoring, renewals, and expansion using automation, CRM workflows, dashboards, and data-driven playbooks. Build SOPs, escalation paths, and reports while partnering with Sales, Product, and Marketing to reduce churn and drive NRR.