We are looking for a hands-on, business-minded, and relentlessly curious builder. This role sits at the intersection of AI technology and business operations, embedded within our R&D organization but working daily with Marketing, Sales, Finance, and other departments. You will identify high-friction workflows across these teams, translate them into AI agent solutions, and ship them. You are not a passive consultant: you prototype, you iterate, and you own outcomes. You bring enough technical fluency to build production-ready agents using modern LLM tooling, and enough people skills to earn trust from non-technical stakeholders.
LOCATION: Anywhere in Brazil - RemotelyWHAT YOU GET TO DO:
Partner with Marketing, Sales, Finance leaders, and other business teams to identify repetitive, high-volume workflows that are strong candidates for AI automation.
Design and build AI agents using no-code and low-code platforms (Claude, n8n, etc).
Run discovery sessions with business stakeholders: map current-state workflows, document pain points.
Own the full delivery lifecycle: prototype, test with end users, iterate, and hand off with documentation and training.
Maintain a prioritized backlog of automation opportunities across business units, informed by business impact and implementation effort.
Build and run an internal AI Agents enablement program: run hands-on workshops, publish reusable templates and playbooks, and coach business teams so they can build and maintain their own agents over time.
REQUIRED QUALIFICATIONS
3+ years in a business operations, process improvement, or technical enablement role.
Demonstrated hands-on experience building automated workflows or AI agents using modern tooling (n8n, Make, LangChain, Claude, or equivalent).
Comfort working with LLMs through prompt engineering: you know how to get reliable, structured outputs from a model.
Ability to conduct business process discovery with non-technical stakeholders and translate findings into actionable specs.
Fluent English; clear written and verbal communication for both technical and non-technical audiences.
Strong bias for shipping: you prefer a working prototype over a perfect design document.
NICE TO HAVE QUALIFICATIONS:
SQL or Python for data extraction and lightweight scripting.
Familiarity with enterprise tools commonly used by business teams: Salesforce, HubSpot, Slack, Google Workspace, Netsuite.
Background in supply chain, freight, or logistics operations
Background in software engineering
Skills Required
- 3+ years in business operations, process improvement, or technical enablement
- Hands-on experience building automated workflows or AI agents using modern tooling (n8n, Make, LangChain, Claude, or equivalent)
- Comfort working with LLMs through prompt engineering to get reliable, structured outputs
- Ability to conduct business process discovery with non-technical stakeholders and translate findings into actionable specifications
- Fluent English with clear written and verbal communication for technical and non-technical audiences
- Strong bias for shipping working prototypes over perfect design documents
- SQL or Python for data extraction and lightweight scripting
- Familiarity with enterprise tools (Salesforce, HubSpot, Slack, Google Workspace, Netsuite)
- Background in supply chain, freight, or logistics operations
- Background in software engineering
Loadsmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Loadsmart and has not been reviewed or approved by Loadsmart.
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Leave & Time Off Breadth — Unlimited PTO (“Loadie Time Off”) and sick time are described in postings as available without a limit, broadening flexibility for time away. Availability is noted across many U.S. roles, though exact application can vary by position and location.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is consistently cited in job postings, indicating a solid core health offering. This breadth forms a standard tech-style benefits baseline for U.S. employees.
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Equity Value & Accessibility — Stock options are frequently offered and positioned as competitive alongside base pay and other benefits. This ownership component is presented as a meaningful part of total rewards.
Loadsmart Insights
What We Do
We are industry veterans and data-scientists using innovative technology to fearlessly reinvent the future of freight. As the ‘nerds of logistics’, we seek intelligence in data to solve deep-rooted inefficiencies in the industry. We give shippers, brokers and carriers access to our data connections (linking supply and demand) and suite of award-winning solutions to strike the perfect balance of cost and service. We’re creating a more efficient and environmentally responsible way to move more with less. For more information, please visit: https://loadsmart.com
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