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The Scrum Master will lead agile software teams in design, planning, development, and testing across various time zones. Responsibilities include managing sprint planning and daily scrums, developing project timelines, tracking project progress, and coordinating transitions between development and operations. The Scrum Master will also evaluate project management metrics and support outsourced contractors as needed.
The engineer in Support Operations will provide support for incident and problem management, troubleshoot and debug issues, communicate status with management, and mentor team members, working in a dynamic 24/7 environment.
The Case Manager will monitor case assignments to engineers, manage incoming case queues, ensure compliance with service level agreements (SLAs), and generate reports on case statuses. Responsibilities include case validation, reassignment, monitoring trends for SLA compliance, and mentoring new case managers.
As an Infotainment Tester at HARMAN, you will apply your technical knowledge in integration and system testing, focusing on media, Bluetooth, and vehicle communication protocols. You will utilize tools like Canoe and CanOE for validation, perform manual testing, and analyze issues while guiding the team in bug reporting.
The Program Manager II at HARMAN will lead programs ensuring they meet quality, cost, and timeline requirements. Responsibilities include managing customer communications, building relationships, analyzing program schedules, addressing engineering risks, and ensuring customer requirements are met in product design.
You will be responsible for software development and unit testing, optimizing applications for embedded systems, developing software frameworks for automotive head units, and managing software integration, build, and release processes. Effective communication with partners and team members will be essential for clarifying system requirements and documenting designs.
As a Principal Engineer (Backend) at Roon, you will develop the backend infrastructure for a new music discovery platform, making crucial decisions that guide its success. Your role involves high autonomy in a startup-like environment, collaborating with app developers and stakeholders, and ensuring a scalable and maintainable backend to support product growth.
The Manager and Front-office Assistant will support the Site Leader by ensuring smooth office operations, organizing senior management agendas, maintaining databases, preparing presentations and reports, as well as welcoming guests and managing office supplies. This role requires strong communication and organizational skills to facilitate effective administration and improve office operations.
As a Customer Support Specialist at HARMAN, you will connect with customers through various platforms, providing support and information about the Roon product. Your role involves managing customer interactions, encouraging retention, and maintaining the customer help center while mastering product features and trends.
As a SW Architect at HARMAN, you will define software architectural strategies, analyze customer requirements, and ensure technical direction across multiple projects. You will collaborate with professionals to develop software solutions while paying attention to system integration and nonfunctional requirements. Your role involves documenting decisions clearly and leading technical discussions.
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