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Lead hands-on SaaS client onboarding and change-request projects for the Elemica platform using Agile and Waterfall. Drive requirements gathering, detailed planning, testing coordination with partners, risk and scope management, and stakeholder communication to ensure on-time, on-budget implementations and identify expansion opportunities.

Lead hands-on client onboarding and change-request projects for Elemica's SaaS supply-chain platform using Agile and Waterfall. Manage requirements gathering, detailed project planning, testing coordination, risk and scope control, stakeholder communications, and identify expansion opportunities while ensuring solutions integrate with clients' SAP environments and logistics processes.

Lead EDI and B2B integration design and delivery: create best practices, translate client blueprints into project tasks, mentor engineers, maintain customer solutions, drive quality, perform impact analysis, implement mappings (ANSI X12/EDIFACT/IDoc) and integrations, and manage testing, validation, and documentation.

Manage renewals and retention for enterprise clients, prospect and qualify leads inside existing accounts, upsell products, follow up on inbound leads, handle renewal administration in CRM, monitor adoption and churn metrics, partner with marketing and sales, and maintain customer-focused communications.

Provide strategic legal support across contracts, privacy, IP, employment, corporate and M&A matters; draft and negotiate SaaS/customer/vendor agreements; manage outside counsel; support international and cross-functional business initiatives; develop contracting tools, playbooks, and compliance programs (GDPR, CCPA).

Lead partner marketing for strategic global alliances: develop joint GTM plans, co-marketing campaigns, and partner events; launch and manage an MDF program; enable partners with content and onboarding; track partner-sourced/influenced pipeline and report ROI to leadership.

Lead and scale a BDR team while personally generating qualified pipeline. Build outbound/inbound processes, align with Sales/Marketing/RevOps, coach reps, optimize tooling and metrics to drive enterprise pipeline and conversion.

Identify, qualify, and develop new business opportunities for a supply-chain SaaS company. Manage inbound and outbound engagement, prospecting, discovery calls, and meeting scheduling. Use CRM and sales tools to build pipeline, collaborate with sales/marketing/pre-sales, and provide customer insights to inform GTM strategy.

Manage and optimize Salesforce and connected GTM systems for Revenue Operations. Configure objects, workflows, reports, dashboards, integrations, and data governance. Administer HubSpot and sales tools, support end-users, deliver training, troubleshoot issues, collaborate cross-functionally, and assist with data/process integration for acquisitions to drive revenue insights and scalability.

Executive leader responsible for enterprise AI strategy and technology vision. Owns engineering organization, drives AI-enabled product innovation, ensures scalable secure cloud architecture, establishes AI governance, and recruits high-performing technical teams to deliver measurable business outcomes.