Accounts Receivable Specialist

Interested in a career that bridges the gap between Supply Chain and Technology?

Elemica, an award-winning digital supply chain company in the SaaS community, is seeking an Accounts Receivable Specialist. This is an opportunity to join a growing company of talented and committed people, unified in the common goal of exceeding our clients’ expectations.  

Our Values 

At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community: 

• Curiosity – We delight in the discovery of new challenges and feel compelled to solve them 
• Integrity – We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners 
• Accountability – We show up and deliver measurable, meaningful business value. Consistently. 
• Passion – We have a shared enthusiasm for transforming our clients’ supply chain 

What’s In It For You? 

• Inclusive parental leave policy that supports all parents and careers
• Health & Voluntary/Pet Insurance Options
• Paid Time Off & Holidays
• Retirement savings and bonus programs
• Quarterly employee engagement events
• Wellness & Mental Health Initiatives
• Generous Employee Referral Program
• Fun work environment

Responsibilities & Objectives

Reporting to Elemica’s Director of Financial Operations and working closely with the Controller, this role owns Elemica’s day-to-day accounts receivable: collections, dispute resolution and customer account health. We’re looking for someone who understands how the business works, not just how to work the process. You’ll use AI, automation and data tools to work smarter, spot gaps, and take on broader Finance Operations projects as you grow.

What You’ll Do

• Manage the AR portfolio end-to-end, including past-due follow-up, disputes, short-pays and unapplied cash
• Look past the overdue invoice to the business reason behind it, such as a renewal in progress, a service issue or a billing error, and route it to the right fix
• Use AI tools (e.g., Claude, ChatGPT, Copilot) and automation to draft customer outreach, summarize account history, reconcile data and cut manual work
• Build and maintain AR reporting, including aging, DSO and collections trends, in Excel and Sage Intacct
• Identify repetitive tasks, then propose and implement better ways to do them, such as templates, workflows and integrations
• Maintain accurate customer records and documentation in the ERP
• Manage customer vendor portals and registrations
• Partner with Sales, Customer Success and Billing to resolve account issues; escalate early
• Review contracts to confirm billing and payment terms
• Help write and update SOPs as processes change
• Support broader Finance Operations projects as your scope grows

What You’ll Need

• 3–5+ years of experience in AR, collections, billing, or another finance/accounting operations role
• Business acumen: you understand how core functions such as Sales, Billing, Customer Success and Finance connect, and how AR affects revenue, cashflow and customer relationships
• Hands-on experience using AI tools in your work, with real examples you can share (Claude preferred)
• Strong Excel skills, including XLOOKUP/VLOOKUP and pivot tables; Power Query a plus
• Ability to learn new systems quickly; ERP experience a plus, especially Sage Intacct
• A process-improvement mindset: you see a manual task and ask, “Why are we doing it this way?”
• Clear, professional written and verbal communication
• Self-directed, able to manage priorities and meet deadlines
• Curiosity about the broader business, not just Accounts Receivable

Nice to Have

• SaaS billing experience
• Experience with BI or reporting tools, such as Power BI

Education

• Bachelor’s Degree preferred

Who We Are

Elemica is a leading provider of Digital Supply Chain Management solutions and the premier multi-enterprise collaboration network for global process manufacturing industries. Its portfolio of SaaS-based, network-powered digitization and visibility solutions automate critical information flows, enable multi-channel data strategies, and improve end-to-end supply chain performance. Elemica solutions connect many of the world’s largest manufacturers to their direct material suppliers, logistics service providers and end customers, helping them realize the promise of, and return on, their investments in supply chain digitization. Today, global leaders—including Arkema, BASF, Continental, Dow, Goodyear, Michelin, and Shell—use Elemica, driving over $1 trillion in commerce annually.

It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a ‘security first’ approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties.

Our use of artificial intelligence in hiring

We use AI-assisted tools to support parts of our recruitment process. These tools help us manage application volume, but no hiring decision is made by AI alone. Your rights: You have the right to request human review of any AI-assisted assessment of your application. You may also request information about how AI was used in evaluating your candidacy and contest any decision that was influenced by automated processing. To exercise these rights or ask questions about our use of AI in recruitment, contact: [email protected].