Top Tech Jobs & Startup Jobs

Provide back-to-back phone-based customer service and technical troubleshooting for DISH TV customers, answer billing and programming questions, resolve technical issues, and promote products and services. The role requires fluent English and Spanish, full-time work-from-home availability, evening or weekend flexibility, reliable wired internet, and sustained phone engagement with minimal distractions.

Supports high-volume manufacturing and distribution operations by bridging IT and warehouse teams. Leads UAT, production validation, application deployments, issue resolution, vendor coordination, and change management. Analyzes system usage, data accuracy, capacity metrics, and operational bottlenecks to improve productivity. Applies AI-driven analytics, provides technical guidance and training, and develops functional scopes and business communications.

Manages payment-processing vendor relationships, access and contact records, incidents, and cross-functional billing projects. Leads operational AI tool integrations, evaluates business opportunities, reports project updates to executives, and coordinates with technical teams to implement billing functionality. The role requires payment operations knowledge, project and release management, data analysis, spreadsheet expertise, and strong communication skills.

Lead content acquisition and carriage agreement negotiations with local television broadcasters for DISH and Sling. Responsibilities include financial modeling, viewership and market analysis, contract review, deal structuring, regulatory compliance, executive reporting, and cross-functional coordination with legal, finance, accounting, and operations. The role also applies AI and analytical tools to improve licensing workflows, forecast trends, summarize contracts, and mitigate legal and operational risks.

Serve as business operations analyst for Pay TV stability and CX optimization: monitor KPIs, diagnose root causes, validate launch readiness, surface data-driven insights to improve agent tools and performance, and drive AI/automation initiatives to reduce issue impact and speed resolution.

Provides certification and recertification training across production, warehouse, returns, and other operational stations. Tracks training hours, identifies learning needs, supports forecasts, develops teaching aids, evaluates trainee progress, and communicates operational training issues. Collaborates on process reviews, projects, product rollouts, and continuous improvement while guiding other trainers and adapting to site shift requirements.

Lead CFO organization strategic projects end-to-end, translate business needs into technical requirements, design process flows, oversee TQA and UAT, partner with ERP, data warehouse and AI teams, and accelerate Intelligent Automation adoption to deliver scalable financial systems and tooling.

Leads RF and wireless architecture, research, simulation, integration, testing, validation, and performance optimization for satellite, DBS, outdoor unit, and next-generation wireless platforms. Develops technical roadmaps, specifications, and engineering standards; evaluates design tradeoffs and mitigates integration risks. Uses RF simulation tools and laboratory instrumentation to validate systems, coordinates cross-functional engineering activities, supports regulatory compliance, and presents technical recommendations to executive stakeholders.

Designs and manages enterprise learning programs for customer service agents and leaders. Responsibilities include needs analysis, adult-learning application, CBT and interactive module development, AI-assisted content creation, light video production, technical writing, LMS administration, and end-to-end instructional project management. The role partners with subject matter experts to create training that improves employee performance and customer satisfaction.

Develops consolidated three-statement forecasts and long-term financial plans, analyzes working capital and operational drivers, and identifies margin and revenue opportunities. The role presents forecast updates and performance analyses to finance leadership, the CFO, and Board; performs financial modeling, valuation, and M&A transaction analysis; and applies AI-driven forecasting tools to improve reporting and variance analysis.