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The Manager of Software Engineering oversees a global team focused on product development and quality assurance. Responsibilities include leading the design and implementation of software features, coaching team members, managing bug fixes, and ensuring adherence to development processes. This role also requires collaborating with cross-functional teams and engaging with leadership to meet strategic goals.
The Software Engineer III is responsible for designing, developing, troubleshooting, and debugging software programs and tools. They ensure compatibility between software and hardware, understand data structures and algorithms, and deliver well-structured, tested code while participating in agile ceremonies.
The Technical Support Engineer assists customers with installation, setup, and functionality of Rocket Software products. Responsibilities include troubleshooting issues, documenting support requests, providing after-hours support, and participating in product evaluations.
The Information Developer II will create user-focused product content, ensuring clarity and accuracy while collaborating with teammates. Responsibilities include using authoring tools, performing content testing, and suggesting improvements to style guides. The role requires strong writing skills and a proactive approach to enhancing the user experience.
The Software Engineer II will design, develop, troubleshoot, and debug software for enhancements and new products, focusing on a proprietary database management system primarily through its web interface. They will maintain an existing Jakarta EE application and contribute to DevOps operations while collaborating with the team to address code issues and enhance functionality.
The Information Developer II will develop product content for various software products, focusing on user goals to create clear and concise documentation. Responsibilities include using authoring tools, collaborating with team members, and ensuring all content meets high standards. The role requires excellent communication skills and the ability to learn new technologies quickly.
The Software Engineer II will design, develop, and maintain software programs, focusing on enhancements and new products for a proprietary database management system. Responsibilities include participating in DevOps, analyzing software, and collaborating with team members on technical solutions, while maintaining high-quality coding standards.
Renewal Account Executive managing Rocket Software clients, focusing on maintaining and growing renewal rates, establishing partner/client relationships, and maximizing revenue through renewals and upsells.
The Associate Order Management Specialist will process orders in Salesforce, maintain renewal records, manage pricing and customer information, and assist customers with order-related issues. They will update Salesforce for order accuracy and ensure proper invoice delivery.
The Technical Support Engineer at Rocket Software assists customers with installation, configuration, and troubleshooting of Rocket Software products. Responsibilities include documenting support requests, collaborating with internal teams for solutions, providing after-hours support, and contributing to product knowledge through evaluations and documentation.
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