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Job Description Summary:
The Customer Solutions Engineer a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital TransformationThe ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas:
Essential Duties and Responsibilities:
Provide services to customers (75%)
o Works on complex project scope with minimal direction from with Customer/SI nominated representatives to accomplish assigned tasks.
o Contributes to design for specific deliverables and assists in the deployment Rocket products
o Contribute to implement new solutions under the direction of Delivery Architects
o Create proof of concept / proof of value technology analysis and pilots.
o Conduct external and internal technical presentations/trainings to peer groups.
o Uses and contributes to technical forums within the Rocket AMC environment and local professional communities and technical user groups.
o Applies own subject matter knowledge to solve a variety of common technical issues.
o Exercises independent judgment within defined practices and procedures to determine appropriate action
o Participates as part of a team and maintains good relationships with team members and customers.
Team Leadership (25%)
o Ultimately accountable for Technical solution implementation for project.
o Leads a team and communicates project status and risks to all project stakeholders on behalf of the team.
o Use technical experience to give customer sound technical advice.
o Responsible for knowing the Architecture, versions, and requirements.
o Responsible for determining appropriate technical resource requirements for project completion. Works with PM to request resources.
o Coordinating with PM on technical communication to customer, any new requirements or changes in scope and impacts to delivering the technical solution.
o Determine if change is a product defect or enhancement before communicating to customer.
o Responsible for estimating new requirements of Project and gaining Architect or Manager approval.
o Conducting or assigning code reviews.
Expected Qualification and Soft Skills
o 5-7 years of relevant technical experience
o Excellent communication / customer service skills / confident telephone manner
o Proactive and able to work under pressure
o Experience in complex IT project implementations, customizations and or maintenance
o Must have an analytical mind set to analyse test result and facilitate defect resolution
o Organized and methodical, dealing with numerous tasks.
o Fluent in written and verbal English.
Requested Technical skills
Technical skills to include two or more of the following:
o IBM Enterprise COBOL or PLI programming experience
o System level experience of IBM CICS; IMS and JCL
o Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL
o Windows operating system
o Linux/UNIX operating system
o Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes
Desired Project Experience
o A practical experience of mainframe application modernization project is highly desirable. For example:
o Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming.
o Experience with COBOL modernization and porting application code across platforms.
o Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc.
o Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration
o Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle
o Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools
· Other Preferred Skills
o Bachelor's degree in Computer Science or related field
o Rocket COBOL based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express
o Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; …
o Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc.
o Proficient in another EU language
#LI-Remote
#LI-MM1
..What Rocket Software can offer you in USA:
- Unlimited Vacation Time as well as paid holidays and sick time
- Health and Wellness coverage options for Rocketeers and dependents
- Life and disability coverage
- Fidelity 401(k) and Roth Retirement Savings with matching contributions
- Monthly student debt benefit program
- Tuition Reimbursement and Certificate Reimbursement Program opportunities
- Leadership and skills training opportunities
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Skills Required
- 5-7 years of relevant technical experience
- Experience in complex IT project implementations customizations and or maintenance
- Bachelor's degree in Computer Science or related field
Rocket Software Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rocket Software and has not been reviewed or approved by Rocket Software.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, including major plan options and HSA-compatible choices with employer contributions. Health insurance quality is framed as a meaningful component of overall total compensation.
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Leave & Time Off Breadth — Time off is characterized as generous and usable, and remote-friendly flexibility further supports work–life balance. Paid time off is repeatedly treated as a standout element of the overall package.
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Retirement Support — Retirement benefits include access to a 401(k) with an employer match and Roth 401(k) availability. Retirement offerings are described as typical for the industry and contribute positively to total rewards.
Rocket Software Insights
What We Do
Rocket Software empowers organizations to create legendary impact in the world through innovation in legacy technologies. With deep expertise in IBM Z, IBM Power, and database and connectivity solutions, Rocket solutions power tens of thousands of global businesses, solving real problems and making real-world impact. With more than 70% of the world’s IT workload running on legacy platforms, Rocket helps companies and public-sector organizations innovate using the technology and data they already have, so they can always be ready for what comes next. Rocket customers include 44 of the Fortune 50, representing industries including Banking and Finance, Healthcare, Manufacturing, Transportation and Logistics, Retail and Insurance. A Bain Capital portfolio company, Rocket is headquartered in the Boston area with centers of excellence strategically located throughout North America, Europe, Asia, and Australia.
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